Ronilo Valois

Houseperson

Royal Lahaina Resort

01.2000 - Current

Supported laundry team with timely washing, folding, and stocking of clean linens for guest use.
Performed minor maintenance tasks, contributing to the upkeep of the facilities.
Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
Helped improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
Enhanced guest satisfaction by maintaining a clean and orderly hotel environment.
Contributed to efficient event set-up and tear-down processes, optimizing turnaround times between functions.
Boosted efficiency within the housekeeping department through cross-training in various roles as necessary.
Managed trash removal and recycling efforts to maintain a sanitary property and reduce environmental impact.
Collaborated with team members to maintain inventory of supplies and linens for streamlined operations.
Ensured consistent quality of service by adhering to established housekeeping procedures and checklists.
Promoted positive workplace culture through effective communication and teamwork.
Streamlined room turnover processes by effectively coordinating with front desk staff regarding room status updates.
Reduced time spent on cleaning duties by establishing an organized system for storage areas.
Optimized workflow during high-volume periods by proactively identifying areas requiring additional attention or support from colleagues.
Strengthened guest loyalty through attentive problem resolution while maintaining confidentiality at all times.
Gathered linen supplies and organized linen closets for prompt room restocking.
Reported found guest articles and merchandise damage to managers on duty.
Filed maintenance work order forms to notify maintenance of needed repairs.
Disposed of trash and recyclables each day to avoid waste buildup.
Kept building entryway glass clean and polished for professional presentation.
Rotated mattresses regularly to prevent sagging and promote guest comfort.
Ran special errands, including retrieving dry cleaning and making requested purchases.