Ronique Blake
Boynton Beach,FL
Summary
A compassionate and dedicated recent graduate with an Associate of Science in Nursing (ASN) and hands-on clinical experience in diverse healthcare settings. Eager to leverage comprehensive training in patient care, medical-surgical nursing, and evidence-based practice to provide high-quality, patient-centered care. Possesses strong communication, critical thinking, and teamwork skills, with a passion for improving patient outcomes through collaboration and continuous learning. Seeking a Registered Nurse position where I can apply my skills in patient assessment, medication administration, and care planning while contributing to the success of a dynamic healthcare team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Manager
Grabba- Leaf, LLC
Pompano Beach, FL
03.2018 - Current
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Maintained accurate records of all transactions between customers and company representatives.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
Student Nurse
Jersey College School Of Nursing
Sunrise, FL
08.2021 - 08.2024
- Collaborated with registered nurses and multidisciplinary healthcare teams to deliver patient-centered care in diverse clinical settings, including Rebab facilities
- Performed patient assessments, including monitoring vital signs, conducting physical exams, and documenting findings to support care planning and treatment.
- Administered prescribed medications (oral, IV, and injections) under the supervision of registered nurses, ensuring patient safety and medication accuracy.
- Supported wound care and dressing changes, ensuring aseptic techniques and promoting patient comfort.
- Utilized Electronic Health Record (EHR) systems to document patient care, track progress, and communicate effectively with healthcare teams.
- Demonstrated strong time management and organizational skills by prioritizing patient care tasks in fast-paced environments, ensuring timely delivery of care.
Seasonal Customer Service Representative
Global Response
Margate, FL
10.2017 - 12.2017
- Promoted available products and services to customers during service, account management and order calls.
- Developed strong customer relationships to encourage repeat business.
- Identified opportunities for upselling additional products or services based on customer needs.
- Maintained a high level of professionalism when dealing with difficult customers.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Answered customer inquiries via phone, email, and chat.
- Took special orders in person and over telephone, generating additional revenue every month.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Resolved customer complaints promptly and efficiently.
Overnight Clerk
CVS Pharmacy
Harwich, MA
07.2017 - 09.2017
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Assessed floor displays to restock merchandise.
- Assisted customers with questions about products and services.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Organized backroom stock areas according to company standards.
- Answered telephones, directed calls, and took messages.
- Stocked shelves, displays, and coolers with items from storage areas.
- Restocked shelves with new products as they arrived from vendors.
- Followed instructions to properly arrange merchandise items.
- Provided excellent customer service by addressing customer inquiries promptly and professionally.
Education
Associate of Science - Nursing
Jersey College School For Nursing
Sunrise, FL09-2024
Associate of Arts -
Broward College
Fort Lauderdale, FL08-2020
Skills
- Patient Care & Assessment
- Medication Administration
- Clinical Documentation & EHR Systems
- Infection Control Practices
- Time Management & Prioritization
- Team Collaboration & Communication
- Cultural Competency & Empathy
- Critical Thinking & Problem Solving
- Knowledge of Healthcare Regulations & Standards
Accomplishments
- Honor Roll from 2018-2020 at Broward College
- Academic Achievement in Nutrition at Jersey College
Certification
- Certificate in Customer Service
Timeline
Student Nurse
Jersey College School Of Nursing
08.2021 - 08.2024
Sales Manager
Grabba- Leaf, LLC
03.2018 - Current
Seasonal Customer Service Representative
Global Response
10.2017 - 12.2017
Overnight Clerk
CVS Pharmacy
07.2017 - 09.2017
- Certificate in Customer Service
Associate of Science - Nursing
Jersey College School For Nursing
Associate of Arts -
Broward College
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