Summary
Overview
Work History
Education
Skills
Timeline
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Ronique Phillips

Galloway

Summary

Passionate dependable worker with a diverse background in customer service. Friendly and upbeat communicator eager to broaden her horizons and help your company grow.

Overview

8
8
years of professional experience

Work History

Choreographer

Broadway On Main
12.2023 - Current
  • Enhanced performance quality by developing innovative choreography for various dance productions.
  • Collaborated with directors and producers to create visually stunning performances that captivated audiences.
  • Mentored aspiring dancers, providing guidance on technique and artistic expression to improve their skills.
  • Designed customized rehearsal schedules to optimize dancer productivity and ensure timely show preparations.

Barista

Starbucks
07.2023 - 01.2024
  • Maintain good relationship with customers( viewing them as human and not money)
  • Prepare beverages and food
  • Continue to keep a tidy/ sanitary store
  • Work PoS
  • Conducted regular equipment maintenance checks to prevent breakdowns, ensuring uninterrupted service during peak hours.
  • Optimized workflow processes for faster order completion, decreasing wait times for customers.

Dance Company Events Chair

Widener University
08.2021 - 04.2022
  • Streamlined decision-making processes for increased efficiency and productivity within the organization.
  • Fostered relationships with stakeholders, promoting collaboration and partnership opportunities.
  • Developed long-term strategic plans to guide organizational growth and success.
  • Created and presented private club activities and public activities for the entire university
  • Managed all events by ensuring all volunteers were taken care of and attendees were satisfied

Sales Associate

Kohl's
07.2020 - 10.2021
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Lead Barista

Drip N Scoop
05.2021 - 08.2021
  • Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
  • Streamlined workflow for barista team members by implementing effective task delegation.
  • Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
  • Collaborated with the management team to develop innovative beverage recipes, increasing sales and customer satisfaction.
  • Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
  • Managed inventory levels to ensure adequate stock of ingredients and supplies, minimizing waste and reducing operational costs.
  • Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
  • Conducted regular equipment maintenance checks to prevent breakdowns, ensuring uninterrupted service during peak hours.
  • Optimized workflow processes for faster order completion, decreasing wait times for customers.

Bridal Stylist

David's Bridal
12.2020 - 02.2021
  • Enhanced client satisfaction by providing personalized bridal styling consultations and recommendations.
  • Boosted sales by effectively showcasing and marketing the latest bridal trends and accessories.
  • Streamlined appointment scheduling and follow-up processes for improved customer experience.
  • Collaborated with in-house tailors to ensure perfect fit and alterations for each bride''s gown.
  • Increased repeat business through exceptional service, leading to numerous referrals from satisfied customers.
  • Conducted thorough inventory management, maintaining sufficient stock levels of gowns, veils, and other bridal accessories.
  • Assisted brides in selecting perfect gown styles based on their body shape, preferences, and wedding theme.
  • Provided expert guidance on color coordination, fabric selection, and accessory choices for a cohesive bridal look.

Volunteer

Various Companies
01.2016 - Current

Education

Bachelor of Arts - Criminal Justice

Stockton University
Absecon, NJ
05.2025

No Degree - Nursing

Widener University
Chester, PA
04.2022

High School Diploma -

Oakcrest High School
Mays Landing, NJ
06.2020

Skills

  • Microsoft office suite
  • Project Management
  • Creative Vision
  • Dependable

Timeline

Choreographer

Broadway On Main
12.2023 - Current

Barista

Starbucks
07.2023 - 01.2024

Dance Company Events Chair

Widener University
08.2021 - 04.2022

Lead Barista

Drip N Scoop
05.2021 - 08.2021

Bridal Stylist

David's Bridal
12.2020 - 02.2021

Sales Associate

Kohl's
07.2020 - 10.2021

Volunteer

Various Companies
01.2016 - Current

Bachelor of Arts - Criminal Justice

Stockton University

No Degree - Nursing

Widener University

High School Diploma -

Oakcrest High School

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Ronique Phillips