Ronisha Finch
St Louis,MO
Summary
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
10
10
years of professional experience
Work History
Nursing Assistant
Kare Agency
Texas, TX
01.2023 - Current
- Supplied, collected and emptied patient bedpans on frequent basis.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Nursing Assistant
Mother Of Good Counsel
St Louis, MO
01.2023 - 11.2024
- Supplied, collected and emptied patient bedpans on frequent basis.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Performed basic nursing skills such as changing wound dressings and administering enemas.
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Ensured that all equipment was functioning properly prior to use.
- Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
Nursing Assistant
NHC
Clayton, MO
02.2018 - 03.2023
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Completed daily room cleaning and organizing to provide patients with clean environment.
Nursing Assistant
mari de villa
St Louis, MO
01.2021 - 01.2022
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Performed basic nursing skills such as changing wound dressings and administering enemas.
Plane Cleaner
Airport Terminal Services Inc
St Louis, MO
01.2016 - 03.2017
- Followed all company policies related to grooming standards for aircrafts.
- Vacuumed and shampooed carpets, upholstery and other fabrics inside the cabin area.
- Rinsed objects and placed on drying racks or used cloths, squeegees or air compressors to dry surfaces.
- Cleaned tray tables and windows and rearranged magazines to be presentable.
- Maintained inventories of cleaning supplies.
- Washed, disinfected and restocked lavatories to meet usage demands.
- Pre-soaked or rinsed machine parts, equipment, or vehicles by immersing in cleaning solutions or water.
- Ensured that all safety regulations were strictly adhered to while performing duties.
Cashier
Popeyes
St Louis, MO
02.2015 - 03.2016
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered phone calls to assist customers with questions and orders.
- Answered customer questions and provided store information.
- Processed customer payments quickly and returned exact change and receipts.
- Processed sales transactions to prevent long customer wait times.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Built and maintained productive relationships with employees.
- Discounted purchases by scanning and redeeming coupons.
- Collected payments and provided accurate change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Welcomed customers, offering assistance to help find store items.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Francis Howell High School
Charles City, IA04-2015
Skills
- Call light response
- Personal hygiene support
- Linen management
- Infection control
- Patient care
- Light housekeeping
- Mobility assistance
- Client documentation
- Order coordination
- Customer satisfaction
- Customer inquiries
- Customer complaint resolution
- Telephone management
- Customer focus
- Cash handling
- Basic math
- Attention to detail
- Positive and professional
- Conflict resolution
- Merchandise restocking
- Customer service
- Reliability and punctuality
- Product knowledge
- Patience and composure
- Calm demeanor
Timeline
Nursing Assistant
Kare Agency
01.2023 - Current
Nursing Assistant
Mother Of Good Counsel
01.2023 - 11.2024
Nursing Assistant
mari de villa
01.2021 - 01.2022
Nursing Assistant
NHC
02.2018 - 03.2023
Plane Cleaner
Airport Terminal Services Inc
01.2016 - 03.2017
Cashier
Popeyes
02.2015 - 03.2016
High School Diploma -
Francis Howell High School
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