Ronisha Shead
Greenville,United States
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
Talent Development Manager
Comerica Bank
07.2023 - Current
- Enhance employee performance by designing and implementing comprehensive talent development programs.
- Develop customized training modules for improved skill acquisition and workplace productivity.
- Align talent development strategy with overall business goals, driving sustainable growth and competitive advantage in the market.
- Coach high-potential employees through personalized career planning sessions, supporting their progression into leadership roles within the organization.
- Champion a culture of continuous learning by promoting best practices in adult education methods and tools.
- Collaborate closely with HR teams to align talent development initiatives with broader workforce planning efforts, maximizing human capital potential across all levels of the organization.
- Evaluate existing learning materials, ensuring alignment with organizational objectives and industry best practices.
AVP, Learning and Development Consultant
Comerica
08.2018 - 07.2023
- Managed multiple streams of consulting engagements and projects, ensuring complete implementation of solutions that are successful, well-coordinated, and meet agreed upon timelines
- Partnered with key stakeholders, business partners, and colleagues throughout the full consultation process to effectively ensure that training solutions meet the business objectives and are sustainable
- Assessed learning and/or organizational development needs by analyzing training gaps between current state and desired future state
- Designed and developed solutions with measurement processes to effectively close gaps, keeping in mind the need to create solutions that are applicable system-wide
- Developed core curriculum (either new development or existing programs) following standardized facilitator materials to ensure effective and consistent delivery; updates curriculum as needed to meet business requirements
- Worked collaboratively with Subject Matter Experts (SMEs) to determine training needs, align curriculum with business strategy and assure compliance with all procedures, processes, and applicable state and federal banking laws, rules and regulations
- Analyzed effectiveness and report on training performance before, during and after training deployment
Expert Instructional Designer (Contract)
Oncor
05.2018 - 08.2018
- Created curricula, research topics and conceptualized course format, subject matter and presentation
- Planned and monitored implementation of leadership-based learning programs
- Designed course materials and supported implementation
- Developed workforce training programs to improve organizational efficiency
- Contributed to development of comprehensive employee training courses
- Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals
Learning & Development Business Partner
Mechanics Bank
06.2017 - 03.2018
- Key point of contact for training requests and concerns
- Worked with executives and department heads to establish training goals, policies and procedures and offered assistance as needed
- Partnered with the Human Resources Business Partner to directly assess staff training needs
- Directed training programs and development learning paths for managers and supervisors
- Led daily, weekly and monthly coaching, counseling and feedback sessions
Learning and Development Specialist
AccentCare
10.2016 - 06.2017
- Created eLearning for new personnel hired to fulfill nursing roles
- Analyzed company training methods and made adjustments to rectify issues and increase efficiency
- Wrote training manuals for medical field employees according to company guidelines and procedures
- Communicated all training completions and assessments to upper management
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
Instructional Designer (Contract)
Raytheon Technologies
04.2016 - 12.2016
- Planned and monitored implementation of government-based learning programs for external clients
- Contributed to development of comprehensive employee training courses
- Met with upper management weekly to provide detailed project report and milestone updates
- Maintained tactical control of project budgets and timelines to keep teams on-task to achieve schedule targets
Instructional Designer
AVO Training Institute
08.2015 - 04.2016
- Researched and sourced content from SMEs to develop course content
- Designed presentation materials with PowerPoint, and created graphic designs with Illustrate based on the National Electric Code, National Fire Protection Agency, and other electrical entities
- Managed the development and redesign of previously released instructor-led course content and curriculum
- Researched, wrote, edited and proofread manuals for electrical safety and compliance
- Communicated all learning and performance objectives, schedules, and training assessments to upper management
Senior Training Manager
Teleperformance USA
05.2014 - 08.2015
- Hired training staff to conduct orientation and on-the-job training sessions
- Organized and scheduled on-the-job training for new hires
- Trained trainers to perform cross-training exercises with experienced workers
- Communicated all learning and performance objectives, schedules and training assessments to upper management
- Led daily, weekly and monthly coaching, counseling and feedback sessions for trainers
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
Training Manager (Contract)
IBM Seterus
10.2013 - 05.2014
- Applied adult learning and performance expertise to assess behavioral and ability issues impacting work performance
- Managed the development of training projects to ensure deadlines were met, adjusting workflows as needed
- Maintained training project schedules by managing timelines and making proactive adjustments
- Delivered new employee onboarding and training sessions as needed
- Utilized software and e-learning development tools to develop interactive training courses
English Instructor
East Carolina University
08.2008 - 03.2013
- Delivered 40 hours per week of classroom lectures, instructing over 100 students per semester in Business Writing
- Employed diverse teaching approaches to help students of all abilities understand material
- Selected and prepared educational resources, taking account of students' interests and cultural backgrounds
- Developed lesson plans and adapted curriculum to meet individual needs of students
- Used effective teaching techniques and learning strategies in translating lesson plans into productive student learning experiences
- Evaluated students' abilities and grasp of writing concepts, keeping appropriate records and preparing progress reports
Education
Master of Arts - Adult Education
East Carolina University
Greenville, NC12.2007
Bachelor of Science - Information Technology
East Carolina University
Greenville, NC12.2005
Skills
- Results Driven
- Project Support
- Technology Savvy
- Team Collaboration
- Knowledge Sharing
- Operational Oversight
- Ability to Organize and Prioritize
- Strong Interpersonal Communication
Timeline
Talent Development Manager
Comerica Bank
07.2023 - Current
AVP, Learning and Development Consultant
Comerica
08.2018 - 07.2023
Expert Instructional Designer (Contract)
Oncor
05.2018 - 08.2018
Learning & Development Business Partner
Mechanics Bank
06.2017 - 03.2018
Learning and Development Specialist
AccentCare
10.2016 - 06.2017
Instructional Designer (Contract)
Raytheon Technologies
04.2016 - 12.2016
Instructional Designer
AVO Training Institute
08.2015 - 04.2016
Senior Training Manager
Teleperformance USA
05.2014 - 08.2015
Training Manager (Contract)
IBM Seterus
10.2013 - 05.2014
English Instructor
East Carolina University
08.2008 - 03.2013
Master of Arts - Adult Education
East Carolina University
Bachelor of Science - Information Technology
East Carolina University
Similar Profiles
Glenna CarrawayGlenna Carraway
Sr Treasury Management Consultant at Comerica BankSr Treasury Management Consultant at Comerica Bank
Gabriel WangGabriel Wang
VP, Banking Center Manager at Comerica BankVP, Banking Center Manager at Comerica Bank
Ahmed MallahAhmed Mallah
Credit Support Specialist at Comerica BankCredit Support Specialist at Comerica Bank
Shruthi KalidindiShruthi Kalidindi
Sr. Project Manager at Comerica BankSr. Project Manager at Comerica Bank
Matthew AbbottMatthew Abbott
Sales Associate at Cos Plus World MarketSales Associate at Cos Plus World Market