Dynamic Talent Acquisition leader with a proven track record at TKC Holdings, LLC, achieving a 40% reduction in time-to-fill. Expert in Workday and Microsoft Office Suite, I excel in developing innovative recruitment strategies while fostering team collaboration and mentorship to drive organizational success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Manager of Talent Acquisition
Flexential
Charlotte, NC
06.2022 - Current
Created and directed Talent Acquisition strategies for one of Charlottes premier Information Technology companies
Managing an employee head count of more than 850 employees, I successfully redesigned and facilitated compliance, vision, and strategy, for the recruiting team
Directed all functions of the recruiting team and delivered talent to the organization to align with business goals and outcomes in the time frame needed
Reduced time to fill by 40% to 38 days
Increased applicant flow by 200% per week
Reduced the number of aged requisitions by 90%
Lead DEIB initiatives for North Carolina Office
Designed and implemented a new recruiting process with procedures from job application to hire for all external, internal and contract hires
Worked cross-functionally to develop recruitment strategies and specific KPI’s for the recruiting team
Direct a team of recruiters and onboarding specialist
Created, tracked and reported out on recruiting metrics (e.g
Applicant source, time-to-fill, source of hire, cost-per-hire, source of hire, applicant and hire diversity)
Implemented new sourcing methods (e.g
Social recruiting and Boolean searches)
Integrated job posting platforms (Indeed, Indeed Quick apply, LinkedIn and Joveo) with Workday ATS System
Increased application flow by 200% (average applications per week is 350 previously at 50)
Researched and designed job advertising options
Updated careers paged (created persona’s and provided insight on best practices for branding on the careers page)
Created and delivered companywide trainings (Workday hiring manager training, onboarding training, contingent worker training and recruiter training)
Coordinate with department managers to forecast future hiring needs
Remain up-to-date on labor legislation and inform recruiters and managers about changes in regulations
Created I9 process for multi state company with onsite and remote employees
Developed a college recruiting process and outlined select colleges to participate in job fairs and career events
Developed and maintained professional relationships with internal leaders, as well as external resources such as universities, community colleges, local labor and work force organization, and other grassroots organizations
Led creation and execution of localized sourcing strategies for all levels of hiring within the organization
Mentored team members and hiring managers to improve recruiting and hiring efficiencies
Provided oversight and training to drive company’s initiatives
Participated in various process improvement teams and focus groups to improve the recruiting and hiring process
Worked with third party vendors, such as AMS, Criteria, LinkedIn, Indeed, Joveo, staffing agencies and RPO firms
Leveraged social media platforms such as LinkedIn, Twitter, and Facebook to reach out to passive candidates.
Director of Talent Acquisition
TKC Holdings, LLC
Oldsmar, Florida
01.2018 - 01.2022
Led and directed talent acquisition strategies for food service job openings in correctional facilities for Northeast region
Facilitated compliance, vision, and strategy, managed recruiting team, and delivered talent to organization to align with business goals and outcomes
Directed full life cycle recruiting functions of Northeast region for vacancies from North Carolina to Maine, filling more than 1,500 positions annually
Managed annual budget of $300,000
Directed, trained, and coached recruiting teams and onboarding specialists
Researched, analyzed, and prepared internal and bench-marking recruitment and hiring data
Worked cross-functionally to develop recruitment strategies and specific plans for each line of business and their open position within Northeast Region
Developed and maintained professional relationships with internal leaders, as well as external resources such as universities, community colleges, local labor and work force organization, and other grassroots organizations
Led creation and execution of localized sourcing strategies for all levels of Food Service job openings
Mentored team members and hiring managers to improve recruiting and hiring efficiencies and reduce time-to-fill and turnover
Provided oversight and training to drive company’s initiatives
Participated in various process improvement teams and focus groups to improve onboarding and screening processes
Manager - Recruiter/HR Consultant
Niagara Bottling, LLC
Charlotte, North Carolina
01.2016 - 01.2018
Partnered with hiring managers to identify attract and acquire talent for niche hard-to-fill roles
Performed talent management for more than 15 locations for exempt and non-exempt positions
Assisted with succession planning and strategic staffing plans
Worked with executive leadership teams to develop goals and strategies needed to align with core values of organization and talent needed
Leveraged organizational reporting and metrics to analyze and develop improvement initiatives
Managed and coordinated corporate-sponsored training programs
Made recommendations and assisted in coaching and development of manager and support staff as pertaining to staffing process and benefits
Managed full life cycle recruitment on average for 30 open requisitions on critical and non-critical roles
Lead Nuclear Recruiter
Duke Energy
Charlotte, North Carolina
01.2011 - 01.2016
Lead the Nuclear Recruiting function
Managed more than 75 active requisitions with more than 100 positions
Performed talent management, supporting groups of project manager, Environmental Health and Safety (EHS), fuels and optimization, and generation
Assisted with succession planning and strategic staffing plans
Worked with executive leadership team to develop goal and strategies needed to align with core values of organization
Leveraged organizational reporting and metrics to analyze and develop improvement initiatives
Managed and coordinated corporate-sponsored training programs
Made recommendations and assisted in coaching and development of manager and support staff as pertaining to staffing process and benefits
Partnered with HH&S senior leaderships to support in strategy, goal development, and execution
Conducted intake sessions, created and posted requisitions, and sourced and selected qualified applicants for posted positions
Partnered with hiring managers and HR business partner to determine compensation and job grades
Facilitated candidates’ on-boarding for multiple departments including nuclear, corporate, finance, IT, manufacturing, and engineering
Created and distributed weekly hiring reports for department managers across organization
Maintained up-to-date knowledge of staffing procedure and systems used (Taleo and Kanexa)
Assisted with training and onboarding process of newly-hired recruiting coordinators
Ensured adherence to company policies and employment laws during staffing process
Established and maintained relationships with team leads, HR business partners, managers, and staffing vendors to ensure accurate and effective hiring experience on all levels
Acted as project manager and SME on various projects and process development and revision initiatives
Human Resource Director
COLOR AD PACKAGING
Monroe, North Carolina
01.2009 - 01.2010
Directed all Human Resource functions of 130-employee multimillion-dollar manufacturing plant
Provided HR leadership and full life cycle recruitment
Managed all employee and company programs and personnel records, and administered benefits enrollment and programs
Created training manuals and updated policies and procedures as pertaining to human resources and safety needs of company
Worked with department managers to plan and develop workforce
Negotiated and extended offers of employment to both exempt and non-exempt potential hires
Implemented human resources strategies and action plans to ensure alignment with companies’ strategic initiatives and core values
Human Resource Manager
RICHARD TOCADO COMPANIES
Charlotte, North Carolina
01.2005 - 01.2008
Grew organization from 26 employees to over 80 employees in less than two years
Built Human Resource department for one of Charlotte’s premier mortgage companies
Fulfilled all aspects of human resource functions, including recruiting and training employees, administering benefits, overseeing disciplinary action, and managing HR records
Organized and hosted job fairs and preformed full lifecycle recruitment
Acted as liaison between company and all applicants and vendors
Implemented strategic recruiting processes to acquire best talent for technical positions of licensed loan officers and real estate agents
Education
MBA/ MSL - Organizational Leadership
Pfeiffer University
Misenheimer, North Carolina
03.2025
Bachelors Degree -
Pfeiffer University
Misenheimer, North Carolina
01.2014
Associates Degree - Business Management, Concentration in Human Resources