Ronita Brooks
Fort Worth,TX
Summary
Detail-oriented Compliance Manager offering 18 years of expertise in risk management, policy development and strategic planning. Advanced knowledge of regulatory compliance with proven track record of partnering with executives and business leaders to identify vulnerabilities and create corrective actions. Collaborative and team-oriented with excellent communication and interpersonal skills to foster strategic partnerships and promote company reputation.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Part-Time Professor
AMERICAN PUBLIC UNIVERSITY
01.2015 - Current
- Serve as a part-time online Professor; Deliver online lessons to undergraduate students
- Initiate, facilitate, interact and moderate online classroom forums
- Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
- Enhanced student understanding by designing interactive and engaging lectures.
- Courses Taught: Introduction to Transportation, Logistics Management, Intermodal Transportation, Supply Chain Management and Packaging
Visiting Professor
DEVRY UNIVERSITY ONLINE
01.2008 - Current
- Facilitate adult learning, non-traditional teaching, and course training
- Serve as part-time Professor; provide classroom instruction and training
- Challenge students, encourage participation and attendance, and motivate students to learn effectively
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation
- Courses Taught: Strategic Supply & Master Planning and Supply Chain Logistics, Distribution, and Warehousing
Compliance Manager
UPS SUPPLY CHAIN SOLUTIONS
01.2011 - 09.2024
- Responsible for managing the development of standard operating procedures (SOPs) and providing oversight, guidance, coordination and analysis of production performance evaluations and develops reports to communicate with employees, managers, and senior management
- Assists with identifying customer requirements and reporting needs to update senior management on customer service quality levels
- Manages the data gathering and analysis process using performance reports to identify and act on performance trends.
- Managed compliance efforts, reporting and audits.
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
Transportation Supervisor
UPS SUPPLY CHAIN SOLUTIONS
01.2008 - 01.2011
- Supervise 30 employees of the Regional Transportation Center
- Ensure that service orders are expeditiously dispatched to a service provider for pickups, deliveries, and other services
- Ensure that all quality goals, service levels, and performance goals are met
- Implement and maintain processes and procedures while maintaining workgroup focus
- Responsible for training and motivating the staff.
- Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
Industrial Engineering Supervisor
UPS SUPPLY CHAIN SOLUTIONS
01.2006 - 01.2008
- Supports operational improvements of various business units within the company including Post-Sales Logistics and Brokerage
- Operations Improvement: the application and implementation of Time/Work studies methodology, process development & documentation, and operational re-engineering
- Customer Solutions: the development of operational solutions and rates for prospective clients
- Operation Implementations: project management and implementation of new business opportunities.
- Conducted time studies on various tasks to establish accurate production standards that contributed to better labor planning decisions.
- Identified cost-saving opportunities through value stream mapping exercises that led to significant reductions in wasted resources while maintaining high-quality outputs.
Supply Specialist
RADIOSHACK CORPORATION
01.2005 - 01.2006
- Responsible for planning and purchasing electronic merchandise for the replenishment of all RadioShack distribution centers
- Purchase Order maintenance and receipts
- Identifying DC needs and allocating the appropriate solution
- Ensuring timely and accurate PO receipts, and maintaining vendor relationships.
- Maintained audit trails to adhere to performance requirements.
- Achieved compliance with audit performance requirements.
Material Coordinator Associate
VERIZON LOGISTICS
01.2004 - 01.2005
- Communicating order status and material availability to Verizon customers
- Expediting and tracking shipments
- Investigating inventory and purchase order discrepancies, shipping and receiving discrepancies.
- Managed receiving operations and proper storage of incoming materials.
- Facilitated clear communication between departments regarding material needs and availability.
Purchasing Analyst
Verizon Logistics
01.2003 - 01.2004
- Performing customer service interface by contacting user groups, vendors and supply points for information concerning the status of purchase orders, stock balances, and obsolescence inventories
- Contacting outside vendors for pricing and availability of products
- Processes purchase orders
- Makes decisions based on rule and/or precedent.
- Implemented policies to reduce cost and eliminate waste.
- Devised and executed annual purchasing plans and contracts.
Education
MBA - Business Administration
University of Phoenix
Dallas, TX01.2006
BBA - Logistics
University of North Texas
Denton, TX01.2003
Skills
- Improvement Analysis
- Data & Root Cause Analysis
- Customer Service
- Team Management
- Data Analytics
- Reporting
- Process Reengineering
- Trending
- Cost Reduction
- Critical Thinking
- Team Leadership
- Compliance Monitoring
- Training development
- Training and education
- Transportation Management
Selfdevelopment
- World Class Logistics and Supply Chain Strategy Course - Georgia Institute of Technology - 2007
Certification
Certification in Logistics, Transportation, and Distribution by the Association for Supply Chain Management, 2019.
Timeline
Part-Time Professor
AMERICAN PUBLIC UNIVERSITY
01.2015 - Current
Compliance Manager
UPS SUPPLY CHAIN SOLUTIONS
01.2011 - 09.2024
Visiting Professor
DEVRY UNIVERSITY ONLINE
01.2008 - Current
Transportation Supervisor
UPS SUPPLY CHAIN SOLUTIONS
01.2008 - 01.2011
Industrial Engineering Supervisor
UPS SUPPLY CHAIN SOLUTIONS
01.2006 - 01.2008
Supply Specialist
RADIOSHACK CORPORATION
01.2005 - 01.2006
Material Coordinator Associate
VERIZON LOGISTICS
01.2004 - 01.2005
Purchasing Analyst
Verizon Logistics
01.2003 - 01.2004
MBA - Business Administration
University of Phoenix
BBA - Logistics
University of North Texas
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