Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ronjaneshia Williams

Montgomery

Summary

Dedicated professional with a strong drive for excellence. Motivated and passionate about excelling in all endeavors. Known for being hardworking and friendly. Able to quickly learn new tasks and consistently represent the business with a friendly demeanor at all times. Committed to delivering high-quality work and exceeding expectations in every aspect of the role.

Overview

9
9
years of professional experience

Work History

Warehouse Worker

Seoyon E-Hwa
10.2022 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
  • Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Helped train new employees in safe practices and warehouse procedures.

Patient Scheduler

Everise
05.2021 - 08.2022
  • Provided compassionate support to patients during their healthcare journey, addressing concerns and answering questions about appointments promptly.
  • Demonstrated excellent problem-solving skills when faced with scheduling conflicts or last-minute changes, finding solutions that satisfied both patients and providers alike.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing appointment changes.
  • Coordinated with other departments for seamless patient transfers, expediting necessary follow-up appointments.
  • Verified insurance coverage and obtained pre-authorizations.
  • Maintained confidentiality and adhered to HIPAA regulations when handling sensitive patient information during the scheduling process.
  • Maintained accurate patient records, updating contact information and insurance details as needed.
  • Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
  • Maintained accurate patient records for proper tracking of patient history and treatment.

EVS Attendant

Windcreek Casino & Hotel
07.2019 - 03.2021
  • Promoted a safe environment through proper disposal of hazardous materials and adhering to safety guidelines.
  • Reduced the spread of illness with diligent attention to detail in high-touch point areas, such as door handles, light switches, and railings.
  • Preserved floor quality with appropriate maintenance techniques such as sweeping, mopping, vacuuming, buffing, waxing, and deep-cleaning carpets as required.
  • Conducted routine inspections of assigned areas to identify potential hazards and proactively address any issues before they escalated.
  • Ensured guest satisfaction by promptly addressing any concerns or issues related to cleanliness or sanitation.
  • Assisted in training new EVS Attendants on best practices for maintaining a clean and sanitary environment.
  • Maintained inventory levels of cleaning supplies and equipment, replenishing as needed to ensure uninterrupted service.
  • Responded immediately to calls from personnel to clean up spills and wet floors.

Host / Food Runner

Renaissance Hotel
06.2018 - 11.2019
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Answered phone calls to take orders, give information and document reservations.

DSP (Direct Support Professional)

Volunteers of America
08.2016 - 04.2019
  • Demonstrated use and care of equipment.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Prepared and maintained work area, materials, and equipment.
  • Assisting individuals with taking their medication ensuring proper administration and documenting the process.
  • Kept records and prepared reports for owner or management concerning visits with the people we serve.
  • Observed patients attendance, progress, attitudes, accomplishments and recorded information in client records.
  • Assisted with daily living activities, running errands, and household chores.

Education

High School Diploma -

George Washington Carver High School
May 2013

Skills

  • Skilled in Microsoft Office applications
  • Certified in CPR ,CPI, First aid, Mac Certified
  • Data visualization
  • Efficient packaging and labeling
  • Customer service
  • Effective time management
  • Multitasking proficiency
  • Team collaboration
  • Cleanliness standards

Timeline

Warehouse Worker

Seoyon E-Hwa
10.2022 - Current

Patient Scheduler

Everise
05.2021 - 08.2022

EVS Attendant

Windcreek Casino & Hotel
07.2019 - 03.2021

Host / Food Runner

Renaissance Hotel
06.2018 - 11.2019

DSP (Direct Support Professional)

Volunteers of America
08.2016 - 04.2019

High School Diploma -

George Washington Carver High School