Ron Kristoffer Sy
Berkeley,United States
Summary
Dedicated QA and test engineer with extensive technical experience in developing test automation tools and executing QA engineering procedures. Skilled in Unix/Linux, Python scripting and designing test scenarios.
Overview
14
14
years of professional experience
Work History
Senior Systems Test Engineer
Zendar
11.2023 - Current
- Contributed to the bringup of HIL platform to routinely test the functionality and stability of the company's EVK
- Evaluated system performance by conducting extensive benchmarks under various conditions.
- Enhanced software quality by designing and executing comprehensive test plans.
- Reduced product defects by performing thorough root cause analysis and implementing corrective actions.
- Improved testing efficiency with the development of automated test scripts using various programming languages.
- Increased product reliability, conducting rigorous stress testing on new features before release.
Sr. Software Test Engineer
Fitbit (now part of Google)
06.2013 - Current
- Enhanced software quality by designing and executing comprehensive test plans.
- Reduced product defects by performing thorough testing on various software applications.
- Collaborated with development teams to diagnose issues, leading to faster resolution and improved overall performance.
- Boosted efficiency by automating regression tests using industry-standard tools and frameworks.
- Contributed to successful software releases with diligent testing that ensured adherence to requirements specifications.
Senior Embedded Test Engineer Lead; Core and Platform Services
Fitbit (now part of Google)
09.2017 - 10.2022
- The first test engineer to join our most ambitious project at the time, participated in roadmap and release planning
- Ramped up test leads locally and at two other offices
- Defined protocols for efficient onboarding and established standards around how the test teams integrated with developers including protocols for aligning test and dev cycles
- Implemented release criteria, readiness checklists, escalation procedures, release documentation
- Active in tooling, discovery, providing access to team; made a tool that loaded firmware onto devices using python
- Enabled daily testing on nightly builds for high risk features
- Collaborated heavily with Research to accept new features and ensure adequate test coverage - Collaborated with product management group to execute Alpha and Beta testing
- Validated, qualified, and supported testable developer commits Triaged outgoing and incoming defects
- Led weekly scrum to understand, update, and unblock a team of 5-7 engineers
- Supported release and post release up to the second customer update
Sr. Software Test Engineer Product Release Team
Fitbit
01.2020 - 01.2021
- Supported the release of new products including Versa 3 and Sense taking point in validation and verification of existing core features
- Provided preliminary support to developers to improve hardiness of features
- Created test plans and prepared hand off of sufficiently hardened features
- Coordinated with a remote test team to execute test plans
- Reviewed executions, results, bugs, and other activity generated by the remote test team
- Created analytics dashboards to keep developers and test engineers informed on major defects, workload, priorities to remain in sync.
- Supported the test infrastructure engineers by writing cases, component support, and troubleshooting issues encountered by a number of internal services (like CI, device farm, etc).
Sr Firmware Test Engineer Sensors and Algorithms
Fitbit
01.2017 - 01.2020
- Pivoted to a less visible role to broaden my technical skills, focusing on tool development
- Collaborated with SDETS to support the improvement of tooling and automation infrastructure
- Automated a process for fitness test engineers reducing data processing time by 50% - Prioritized manual cases to be queued for automation
- Worked closely with contract testers to test interoperability of features with classic core features - Escalated high priority issues discovered by remote testers to product scrum team
- Worked closely with 3rd party automation engineers to automate p0, p1 test cases
- Automated a number of core test cases in Python
Embedded Test Engineer Lead; Sensors and Algorithms
Fitbit
05.2014 - 09.2017
- Led the release of several major firmware updates for Fitbit's flagship products including our first GPSequipped watch as well as the range of trackers offered at the time (Charge/HR, Flex, etc.)
- Performed the validation and/or qualification of developer check ins
- Oversaw the execution and development of multiple regression test plans - Interfaced with leads and developers from other functional areas both within the firmware org and outside
- Interfaced with Customer Support to be briefed on and perhaps mitigate customer facing issues and to provide guidance on prompts, workarounds, and processes for our CS agents to leverage.
Embedded Test Engineer Associate; Smart Watches
Fitbit (now part of Google)
04.2013 - 05.2014
- Assisted in the debut releases for Surge, Charge, and Charge HR - Built test plans and created test coverage for new releases and previously released products (Flex, Zip, One) - Validated and/or qualified firmware developer pull requests
Software QA Engineer Intern
LiveCare.org
08.2012 - 02.2013
- Tested functionality and performance of web-app especially of release candidates to reduce production errors - Identified product defects, analyzed its reproducibility, and reported defects to a database - Verified current release candidates resolved previous issues and documented results
Administrative Assistant/Tech Support
Transpacific Commodities, Inc.
08.2009 - 01.2012
- Processed invoices, prepared shipping documents, and managed purchase orders for a business that regularly exceeded $1M in monthly sales - Reduced shipping, sales, and billing document generation and processing time by automating and unifying key processes through Excel - Delivered excellent client support from producing quality documentation to mitigating product quality and shipping issues to ensure retention - Serviced, maintained, and installed PC hardware, software, and LAN
Education
Bachelor of Science - Electrical Engineering
San Francisco State University
05.2013
Associate of Science - Computer and Information Science
San Joaquin Delta College
05.2009
Associate of Science - Natural Science
San Joaquin Delta College
05.2008
Skills
- Microsoft Excel
- Matlab
- Microsoft Office
- Microprocessors
- C
- Eagle PCB
- SPICE
- C
- Java
- Visual Basic
- Test Documentation
- Debugging
- Customer Relationships
- Test Management Tools
- Performance Improvements
- Problem-Solving
- Automation Tools
- Software Quality Assurance
- Test Planning
- Test Scenarios
- Agile Methodologies
- Test Script Development
- Requirements Development
- Documentation Management
- System Verification
- Design Verification
- Root Cause Analysis
- Creating Test Cases
- Test Scripts and Diagnostics
- Python
- Jenkins Build
- Confluence
- Test Plan Development
- Test Automation
- JIRA
Websites
Timeline
Senior Systems Test Engineer
Zendar
11.2023 - Current
Sr. Software Test Engineer Product Release Team
Fitbit
01.2020 - 01.2021
Senior Embedded Test Engineer Lead; Core and Platform Services
Fitbit (now part of Google)
09.2017 - 10.2022
Sr Firmware Test Engineer Sensors and Algorithms
Fitbit
01.2017 - 01.2020
Embedded Test Engineer Lead; Sensors and Algorithms
Fitbit
05.2014 - 09.2017
Sr. Software Test Engineer
Fitbit (now part of Google)
06.2013 - Current
Embedded Test Engineer Associate; Smart Watches
Fitbit (now part of Google)
04.2013 - 05.2014
Software QA Engineer Intern
LiveCare.org
08.2012 - 02.2013
Administrative Assistant/Tech Support
Transpacific Commodities, Inc.
08.2009 - 01.2012
Bachelor of Science - Electrical Engineering
San Francisco State University
Associate of Science - Computer and Information Science
San Joaquin Delta College
Associate of Science - Natural Science
San Joaquin Delta College
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