RON L. PAYNE

Mallory De Lauro

Phone: 510-370-3322

• Interact with community constituents by addressing casework concerns from inquiries to inter-agency problem solving;
• To build solid relationships and collaboration, act as liaison with federal, district, and local agencies for the Member and constituents;
• Represent Congressman Swalwell and his Office in community events, such as Town Hall meetings and ceremonial cultural events;
• Monitor and update the Member and District Director on district and local issues
• Oversee outreach to over 300,000 stakeholders in 14 counties within the Congressional District
• Utilized excellent interpersonal communication skills to build trust with disadvantaged groups, such as, veterans, unhoused individuals, disabled, and those feeling marginalized in the LGBTQ community
• Maintain accurate records and strong attention to detail, while utilizing analytical skills to handle complex cases.
• Used public gatherings, community events and direct relations to keep constituents happy and informed.
• Developed and strengthened political partnerships to further agendas.

Evelyn Andrews

Phone: 925-424-1572

• Utilized leadership skills in overseeing Operation Gateway – new student veterans’ orientation;
• Coordinated and collaborated with community veterans service organization reps and LPC campus student services representatives in preparing orientation sessions for new students at Operation Gateway
• Public speaking and presentations at key community events about LPC Veterans First services; delivered presentations at community meetings about LPC Veterans First

Key Accomplishments:

• Mentored over 150 new student veterans in their transition from military to college (boots to books program)
• Raised funds during the 2.2 for 22 Challenge for Veterans campaign to stop veteran suicide
• Championed the LPC Veterans First Alumni Chapter in coaching new student veterans’ transition to college.
• Led activities that developed students' physical, emotional, and social growth
• Encouraged students to take ownership of learning by providing choices
• Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration

S: Cpt Veng, Neng

Phone: 925-875-4347

• Supervised field and clinical medical administration and logistics
• Assist with administrative management of treatment assets without supervision of physician, nurse, or physician’s assistant
• Administered emergency treatment in the field
• Maintain health records and other clinical files
• Perform routine admission tests, administer immunizations, assist with treatment of patients with common diseases, provide emergency medical care, and survey and sort all kinds of casualties
• Monitor activities in dispensaries, large clinics, and field medical services
• Coordinate activities of clinic with medical treatment facility
• Determine personnel requirements and conduct training

Key Accomplishments:

• Ensured medical readiness was updated in Medical Operational Data System (MODS) for 63 medics resulting in 100% of brigade medics maintaining EMT and BLS certification
• Oversaw medical triage of seven different medical incidents due to training missions
• Instrumental in the Military Decision Making Process (MDMP) necessary for medical planning; effectively advised the Commanders on personnel cuts and cross-training
• Maintained 500,000 worth of medical equipment and supplies
• Reconstructed the medical supply system for the battalion, resulting in improved efficiency, and reducing cost of medical supplies
• Compiled and analyzed weekly Medical readiness reports for 8 battalions, while most of the battalion being in different states
• Flawlessly managed and instructed 15 Basic Life Support certification training
• Executed the influenza campaign immunizing over 1700 Soldiers in a week's time span; resulting in all Soldiers complete medical readiness
• Recognized by the Commanding General during the Staff Assisted Visit (SAV) for having the best brigade medical program and outstanding medical knowledge and insight and medical care provided to 400 personnel
• Served 18 months as Detachment 1SG- Applied management principles; supported senior officers in a headquarters or a field environment by providing information and recommendations on tactical and technical operations; supervised people, operations and logistics; and employed all current automated communication systems
• Warfighting skills are honed in various environments
• This includes performance exercises in management, including planning, organization, leadership, human relations, motivation, oral and written communication, public speaking, small-group communication and interaction, resource management, and the use of automated information systems
• Earned green rating improving all medical readiness from a 59% to 80 %
• Organized the first- ever Joint Brigade Blood Drive, with 203 participants donating 203 pints/ liters of blood to personnel in need
• Scheduled and attended medical appointments for personnel utilizing Logistics Health Incorporation; reduced the number of missed appointment by 98%

Maj Nicholson, Todd

Phone: 915-742-2058

• Served as the principal noncommissioned officer of the staff sections in a level III Trauma Army Medical Center with a staff of over 800 assigned or attached Soldiers and over 2,300 civilian personnel; served on special boards and councils incident to medical service activities; supervised general administrative functions in the medical treatment facility;
• Supervised activities within the Army medical department or multifunctional medical staff activities; assisted command surgeon in technical supervision of subordinate activities
• Evaluated personnel and the operational effectiveness of the medical facilities; advised superiors on medical administrative matters; maintained official records and patient files; established report control systems; prepared periodic and special reports concerning assigned personnel, patients, and medical care and treatment
• Made recommendations for improving working procedures and conditions; evaluated training programs and requirements; determined requirements and adequacy of medical service supporting elements such as ambulance, supply, transportation, and hospital MASCAL exercises
• Supervised six military soldiers and provided oversight for five civilian employees and their families

Key Accomplishments:

• Planned, coordinated and executed the Ft Bliss and WBAMC Joint MASCAL exercise attain 100% of all Commanding General and Commanders and objectives
• Implemented the use of SharePoint in the WBAMC Emergency Operation Center during and extremely semiannual MASCAL exercise with FT Bliss and the city of El Paso
• Chosen to represent WBAMC at the Bi- Annual Trauma and Disaster Conference in El Paso
• Volunteered to deploy for a year to Southwest Asia to Serve as Operation Chief
• Conducted two real world combat related incidents and recognized by higher for his leadership during these crisis
• Orchestrated over 20 emergent patients to higher echelons of medical care
• Revised, planned prepared and new Medical Emergency Management Plan to identify shortfalls and applied correction
• Devoted 100 man-hours to fix a fiscal year funding issue, a issue he identified as a systemic process fault

LTC Carty, Irvin

Phone: 915-569-1386

• Managed the largest clinic on the installation in direct support of patient care and services for over 28,000 personnel, Family member, civil service employees and Border Patrol resulting in over 80,000 outpatient visits per year
• Supervised and managed 30 service member and 90 civil employees
• Managed two out lined clinics personnel, planned and directed the administrative activities within the clinic as directed by the Department Chief
• These tasks included but are not limited to employee awards, evaluations, staffing as well as logistical support to name a few
• Planned and coordinated with clinic leadership in formulating clinic goals in terms of meeting access to care standards
• These standards include but are not limited to access management functions, schedule management, capacity management, patient demand analysis, staffing, and other applicable access management areas seen fit by the Command
• Responsible for assessing clinical operations and appointment utilization patterns to identify issues, maximize use of available resources, and ensure the standardized appointment types and detail codes are implemented and properly used with the MTF
• Assist the Clinic Chief in making improvements of procedures and managed care approaches with the intent of achieving and maintaining accurate information used to optimize healthcare delivery within the Military Health System
• Collaborated with contract representative to ensure contracts have met regulatory requirements and ensure organizations received the best appropriate service
• Interacted with staff, managers, and supervisors on a daily basis to convey information on a wide variety of topics to include training programs, provided guidance and supervise employee development
• Analyzed internally produced data on Health Care Delivery System, for decision making processes to improve patient care
• Directly responsible for managing and directing administrative operations, and for conducting program development, analysis, and evaluation functions for all SFMC function at WBAMC
• Provided guidance to the command and answered inquiries concerning the interpretation and application of regulations and policies
• Plans, coordinates, directs, and advises assigned clinics/product line staff, on a full range of administrative aspects of health care delivery, Also worked to improve the Army Provider Level Satisfaction Survey (APLSS) and accurately tracked and enforced the input of 90 employees Defense Medical Human Resources System-Internet (DMHRS-I)
• Monitored, reviewed, and analyzed the execution of the department's annual budget of 3 million dollars
• Managed and advised command on procurement activities, IMPAC, travel card, and TDY program for clinics within the department
• Worked diligently with the Privacy Officer in efforts to protect the privacy of patients by monitoring issues under the provisions of the Health Insurance Portability and Accountability Act
• Responsible for $1,800,000 worth of equipment

Key Accomplishment:

• Oversaw $800,000 construction project to expand clinic services
• Spearheaded the renovation of outline clinic to service 1000 personnel without services being interrupted
• Selected as Dept of Family Community Medicine Supervisor with increased responsibilities in supervising and controlling five additional departments
• Increased all mandatory training requirement among personnel by 50% to improve WBAMC and JCAHO readiness
• Turned in 60k worth equipment , saving the WBAMC money
• Certified over 30 medics in CPR, increasing their overall medical proficiency skills
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

• Active duty)

Area Support Group, Qatar Camp As Sayiliyah Army Base APO-, 09898

S: Maj Sallis, Willie

Phone: 334-255-7349

• Responsible for development, management and oversight of an annual clinical operating budget of over $3.5 million
• Actively participated at a leadership level in continuing education of healthcare administration
• Trained military and civilian healthcare providers, ancillary medical and support personnel in the administrative aspects of healthcare delivery
• Conducted examinations of patients to determine the nature, extent, and seriousness of the condition
• Trained to provide emergency treatment in the event of medical and environmental emergencies, pharmacology, extrication and packaging of victims
• Operate an emergency or patient transport vehicle and perform safety and maintenance inspections, and minor repair
• Ensured all supplies and equipment are sterilized and in operating order
• Responsible for triage desk
• Made initial assessment of patient's condition
• Knowledgeable of basic fiscal management principles and an acute awareness of the cost of medical equipment and supplies, hand receipt holder of equipment, ensuring maintenance upkeep as required
• Responsibilities included approving, disapproving or recommending action on promotions, selections, awards and disciplinary actions; investigating and/or hearing grievances or complaints and implementing or recommending appropriate actions; establishing and recommending training for career development and professional enrichment; evaluating work performance of subordinates; improving production and quality of health care; developing performance standards for subordinates; prioritizing schedules and delegating assignments to subordinates; and resolving differences among managers, supervisors, employees, contractors or the general public
• Accountable for daily operational management of care clinic activities to include delivery of high quality/cost-effective patient care, facilitating patient flow, managing human resources, and ensuring customer satisfaction; supervise, as well as coach, guide and support multidisciplinary staff; provide staff development and evaluation

Key Accomplishment:

• Trained 400 Armed Forces, Security Forces personnel in basic lifesaving skills
• Participated as US liaison and evaluator in two Host nation of Qatar consequences management exercises at the request of the host nation
• Improved the function and services to be able to provide support for over 4000 personnel
• Used the Army's Health Care system to authorize health care beneficiary with highest quality of care