Ronna Chitwood
Edmond,Oklahoma
Summary
Persuasive Broker with over eight years of experience soliciting potential clients to buy, sell, and rent properties. Exceptional communication and negotiation skills to manage competing deadlines. Proficient in advising clients on prices, mortgages, and market conditions. Committed to balancing the demands of the buyer with those of the seller. Hired and trained a team of fifteen sales agents to perform in the top 3% of the real estate market. Managed all office operations and compliance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Branch Broker and Real Estate Consultant
Capstone Real Estate Group,LLC
2016.07 - Current
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
- Participated in ongoing professional development opportunities, staying current on industry advancements and enhancing skills to better serve clients.
- Completed training programs to remain updated and further develop proficiency of important industry information.
- Arranged for inspections and surveys of sold properties.
- Mentored junior sales agents within the firm, sharing expertise and best practices for success in the industry.
- Streamlined internal processes by implementing new technology solutions, reducing administrative tasks and freeing up more time for client relationship management.
- Conducted regular reviews of client accounts to identify areas for improvement or adjustments needed based on changing market conditions.
- Managed clients real estate portfolios with a focus on risk management and diversification for optimal returns.
- Assisted clients in navigating complex regulatory requirements related to investments, ensuring compliance with all applicable laws.
- Networked to identify potential new clients and expand geographic territories.
- Worked with clients and finance companies to find optimal solutions for financing.
- Organized educational seminars for first-time homebuyers to provide valuable information on the home-buying process.
- Coordinated property inspections and repairs, ensuring compliance with regulations and client satisfaction during transactions.
- Completed fifty calls to customers per day to secure three appointments a week, which leads to consistent sales.
Co-Owner and Office Administrator
Winter Creek Drilling, LLC
2005.03 - 2016.02
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Established foundational processes for business operations.
- Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
- Established team of motivated and highly skilled employees to help run business.
- Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
- Built strong relationships with key stakeholders, enhancing partnerships and fostering mutual growth opportunities.
- Enhanced business operations by implementing efficient management strategies and streamlining processes.
Salon Owner/Manager/Stylist
Cuttin Co.
2002.05 - 2006.02
- Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
- Nurtured a vibrant salon culture by organizing team-building activities and recognizing outstanding employee performance.
- Coordinated staff meetings to discuss goals, address concerns, and celebrate achievements collectively.
- Maintained daily, monthly, and quarterly records of costs and revenue.
- Oversaw daily salon operations and performed general salon tasks.
- Cultivated positive relationships with suppliers, negotiating favorable terms for product purchasing and delivery schedules.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Maintained detailed client records to track preferences, providing personalized experiences during each visit.
- Ensured compliance with industry regulations and hygiene standards through routine inspections and process improvements.
Education
Bachelor of Business Management and Ethics -
Mid America Christian University
Oklahoma City, OK12.2025
Broker License -
Oklahoma Real Estate Academy
Oklahoma City, OK01.2022
Real Estate License -
Charles Barnes Real Estate Academy
Moore, OK01.2016
Cosmetology License -
Moore-Norman Technology Center
Moore, OK03.2002
High School Diploma -
Washington High School
Washington, OK01.1993
Skills
- Team Leadership and Coaching
- Client Relationship Management
- Social Media Marketing and Branding
- Office Administration
- Business Growth
- Real estate knowledge
- Compliance requirements
- Workplace training
- Negotiation expertise
- Critical Thinking
- Relationship Management
References
- Dan Williams, Software Engineer, 832-790-7317, marc.berry2@gmail.com
- Marc Berry, 602-402-7450, dwilliams@nativetechnicalsolutions.com
- Kathy Phelps, Cosmetology Instructor, 405-274-2639, kbphelps@yahoo.com
Certification
Graduate Realtors Institute
Military Relocation Professional
Accredited Buyer Representative
Accredited Seller Representative
Lease Management Certification
Luxury Home Marketing Specialist
Certified Real Estate Coach
Graduate Realtors Institute
Designation to Realtors who choose to continue their education and highlight their expertise.
Timeline
Branch Broker and Real Estate Consultant
Capstone Real Estate Group,LLC
2016.07 - Current
Co-Owner and Office Administrator
Winter Creek Drilling, LLC
2005.03 - 2016.02
Salon Owner/Manager/Stylist
Cuttin Co.
2002.05 - 2006.02
Bachelor of Business Management and Ethics -
Mid America Christian University
Broker License -
Oklahoma Real Estate Academy
Real Estate License -
Charles Barnes Real Estate Academy
Cosmetology License -
Moore-Norman Technology Center
High School Diploma -
Washington High School
Graduate Realtors Institute
Military Relocation Professional
Accredited Buyer Representative
Accredited Seller Representative
Lease Management Certification
Luxury Home Marketing Specialist
Certified Real Estate Coach
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