Ronna Poindexter
Muskogee,OK
Summary
Driven healthcare professional with proven expertise in patient care and medical records management, honed at Muskogee Regional Medical Center. Excelled in vital signs monitoring and motivational skills, enhancing patient relations and ensuring regulatory compliance. Achieved significant improvements in patient satisfaction and healthcare team efficiency. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Nursing Assistant with vast knowledge of medical terminology and infection control standards. Expertise in developmental factors specific to adult and geriatric care facility residents. Proactive individual focused on delivering high-quality patient-centered care. Skilled in overseeing acute and chronic conditions. Proactive individual focused on delivering high-quality patient-centered care. Skilled in overseeing acute and chronic conditions. Energetic Nurse Aide with [Number] years of experience providing comprehensive support and care to patients. Committed to increasing treatment knowledge through hands-on learning for professional development. Skillful in solving complex problems and staying calm in emergency situations.
Overview
24
24
years of professional experience
Work History
Nurse Assistant
Darren Cantrell
09.2023 - 08.2024
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Ensured continuity of care through effective handover communication between shifts, detailing critical information about each patient''s current status, recent changes in condition or treatment plans that may require special attention from incoming staff members taking over responsibility for their care upon arrival at work each day.
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
Certified Flagger
Ross Construction
02.2021 - 08.2023
- Used flagging tools such as stop and slow paddle and red flag.
- Patiently directed motorists towards detours and alternate routes.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Familiar with use of hand signaling procedures.
- Intimately familiar with flagging safety regulations and equipment as published by OSHA.
- Controlled flow of automotive traffic under direction of project supervisor.
- Calmly managed clearing of path during passage of emergency vehicles.
- Accustomed to nighttime flagging in high traffic areas.
- Organized and maintained site equipment during slow hours.
- Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
- Coordinated closely with law enforcement officers when necessary to address specific traffic-related incidents or concerns.
- Developed advanced traffic routing plans in metropolitan areas.
- Professionally communicated with motorists stuck in stopped traffic.
General Assistant
Express Personnel
03.2016 - 08.2023
- Supported daily operations, ensuring smooth workflow and increasing overall productivity.
- Supported customer service efforts when needed addressing concerns or requests professionally.
- Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
- Assisted in meeting project deadlines by effectively managing multiple tasks and prioritizing workload.
- Assisted in preparing reports that provided valuable insights into operational performance or areas requiring improvement.
- Scheduled routine site maintenance and repair activities to avoid office disruptions.
- Ensured inventory management by maintaining accurate records of supplies, equipment purchases, and vendor negotiations.
- Ordered and secured office supplies to reduce expenditure and disruptions in workflow.
- Executed administrative tasks to maintain accurate records, documentation, and data entry.
- Arranged accommodations and entertainment for company visitors resulting in guest comfort and convenience.
- Fostered a positive work environment through proactive problem-solving approaches.
- Responded to telephone, email and in-person customer inquiries.
Medical Assistant/Receptionist
Muskogee Cardiovascular
04.2009 - 12.2011
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
- Enhanced office productivity by handling high volume of callers per day.
- Supported office staff and operational requirements with administrative tasks.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Medical Assistant/Receptionist
Dr. Javvaji
01.2006 - 04.2009
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
Nurse Assistant/EKG Technician/Unit Clerk
Muskogee Regional Medical Center
03.2000 - 06.2005
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Ensured continuity of care through effective handover communication between shifts, detailing critical information about each patient''s current status, recent changes in condition or treatment plans that may require special attention from incoming staff members taking over responsibility for their care upon arrival at work each day.
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
No Degree - Practical Nursing
Platt College Tulsa,Ok
Tulsa, OK10.2006
No Degree - Register Nurse
Connors State College Muskogee, Ok
Muskogee, OK05.2004
GED -
Hilldale High School
Muskogee, OK03.1999
Skills
- Vital signs monitoring
- Patient Care
- Privacy and confidentiality
- Infection Control
- Information Collection
- Regulatory Compliance
- Patient Assessments
- Healthcare ethics
- Motivational Skills
- Staff Assistance
- Patient Relations
- Medical Records Management
- Medication Administration
Timeline
Nurse Assistant
Darren Cantrell
09.2023 - 08.2024
Certified Flagger
Ross Construction
02.2021 - 08.2023
General Assistant
Express Personnel
03.2016 - 08.2023
Medical Assistant/Receptionist
Muskogee Cardiovascular
04.2009 - 12.2011
Medical Assistant/Receptionist
Dr. Javvaji
01.2006 - 04.2009
Nurse Assistant/EKG Technician/Unit Clerk
Muskogee Regional Medical Center
03.2000 - 06.2005
No Degree - Practical Nursing
Platt College Tulsa,Ok
No Degree - Register Nurse
Connors State College Muskogee, Ok
GED -
Hilldale High School
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