Ronna Shoffner
Byhalia,MS
Summary
Experienced Payment Poster II with expertise in EOB review, ERA processing, contractual adjustments, and high-volume payment posting. Known for accuracy, HIPAA compliance, and problem solving in fast-paced healthcare settings.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Advanced Emergency Medical Technician
Lifeguard Ambulance Service
Holly Springs, Mississippi
08.2026 - Current
- - Provided advanced prehospital care under medical direction protocols.
- - Aided patients during emergency responses and ambulance transport, ensuring timely and compassionate care.
- - Monitored vital signs and recorded changes in patient condition.
- - Documented patient information and care provided en route to the hospital, facilitating seamless transfer of critical information to medical staff.
- - Maintained and operated ambulance equipment, ensuring readiness for emergency response through cleanliness and proper stocking.
- Communicated patient reports to emergency department staff and dispatch
- Reduced anxiety for patients and families in emergency scenarios.
- Performed emergency care while practicing within my scope of practice.
Payment Poster II
Methodist Healthcare
Memphis, TN
05.2016 - 07.2026
- Reviewed EOBs and ERAs for accurate payment posting and account updates.
- Posted insurance and patient payments across multiple facilities, ensuring accurate financial records.
- Applied contractual adjustments and write-offs using Methodist Healthcare reimbursement rules.
- Used payer portals and remittance reports to verify payment details.
- Handled electronic and manual payments and adjustments, maintaining data integrity throughout the posting process.
- Ensured adherence to HIPAA guidelines when handling confidential information.
- Assisted in training new team members on proper procedures for posting payments and reconciling accounts receivable ledgers.
Advanced Emergency Medical Technician
Lifeguard Ambulance Service
Holly Springs, Mississippi
03.2023 - 04.2025
- Administered advanced prehospital care under medical direction protocols
- Assessed patients at emergency scenes and during transport to determine medical needs and prioritize care
- Identified changes in a patient's condition and communicated these changes to hospital personnel upon arrival.
- Communicated patient reports to emergency department staff and dispatch
- Managed multiple tasks in assigned area while ensuring quality care and optimal patient outcomes
- Operated ambulance equipment and maintained clean, stocked vehicle readiness
- Provided reassurance to patients and families during emergencies to alleviate stress and promote calm
- Prepared reports documenting patient information and care provided en route to the hospital.
Education
High School Diploma -
Byhalia High School
Byhalia, MS05-1990
Some College (No Degree) - General
Northwest CommunityCollege
Senatobia, MSSkills
- Payment posting
- EOB review
- ERA processing
- Payer portal navigation
- Contractual adjustments
- Insurance verification
- HIPAA compliance
- Attention to detail
- Problem solving
- Time management
- High-volume transaction posting
- Overpayment identification
- Incomplete payment identification
- Adjustment reviews
- Accurate data entry
- HIPAA regulation observance
Certification
- Certified Revenue Cycle Representative
- Advanced Emergency Medical Technician
- CPR
- Ambulance Driver
Affiliations
- Volunteer Firefighter
Timeline
Advanced Emergency Medical Technician
Lifeguard Ambulance Service
08.2026 - Current
Advanced Emergency Medical Technician
Lifeguard Ambulance Service
03.2023 - 04.2025
Payment Poster II
Methodist Healthcare
05.2016 - 07.2026
High School Diploma -
Byhalia High School
Some College (No Degree) - General
Northwest CommunityCollege