Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ronni Hatton

Monroe,LA

Summary

Dynamic and dependable professional with a proven track record at Monroe's, excelling in customer service and teamwork. Adept at managing multiple tasks while maintaining attention to detail, I consistently enhance guest experiences through effective communication and problem-solving skills. Committed to delivering exceptional service in fast-paced environments.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

4
4
years of professional experience

Work History

Monroe's

Roy Author
03.2024 - 11.2024

- Present Menus , explain specials, and offer recommendations for dishes or beverages.

- Take accurate orders through a POS system and ensure timely delivery of food and drinks.

- Follow service standards —deliver appetizers, clear plates, refill beverages, and attend to guests’ needs.

-Pre-bus tables and maintain a clean and organized dining area.

-Refill beverages, clear dishes, and respond promptly to guest needs.

-Reset tables quickly and neatly for incoming guests.

-Monitor table flow to assist with efficient seating and service.

New Hope Addiction Recovery

Cesar Gonzales
05.2023 - 09.2023

(Temporary Position)

-Warmly greet clients, visitors, and vendors.
-Answer multi‑line phone system and direct calls as appropriate.
-Check in clients via appointment scheduling system and manage lobbies.

-Manage daily office tasks: mail (incoming/outgoing), filing, supply inventory.
-Maintain department calendars, track appointments and staff schedules.
-Assist with processing compliance paperwork and quality improvement documentation.


Server

Jennifer Johnston
05.2021 - 04.2023

-Warmly greet and seat guest, present menus, and explain daily specials or signature items.

-Take and place orders accurately using the POS system.

-Deliver food and Beverages promptly, ensuring correct orders and presentation.

-Offer Menu suggestions, especially for wine, cocktails, or add-ons.

-Check in on guest, refill drinks, clear tables, and reset for new customers.

-Process payments efficiently and thank guests on departure.

-Maintain cleanliness in dining and service areas, following health and safety protocols.

-Work as a part of a team, assisting colleagues during busy periods and supporting a smooth shift flow.

Education

Finance -

University of Louisiana At Monroe
Monroe, LA
05-2026

Franklin Parish High School
Winnsboro, La
05-2021

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication

Timeline

Monroe's

Roy Author
03.2024 - 11.2024

New Hope Addiction Recovery

Cesar Gonzales
05.2023 - 09.2023

Server

Jennifer Johnston
05.2021 - 04.2023

Finance -

University of Louisiana At Monroe

Franklin Parish High School