To obtain a position within a stable organization to secure means to support my family and hold a long lasting career.
Overview
23
23
years of professional experience
Work History
CNP MANAGER
TCSS
01.2021 - Current
Create staff schedules
Train incoming staff members
Prepare production records
Place food/produce orders
Input data into mosaic data system
Direct and place workers for daily duties
Prepare meals for students
Read and follow recipes
Clean and sanitize kitchen equipment
Operate kitchen equipment
Batch cook
Stock freezer
Inventory
Run cash register
Communicate with upper management
Skybox Floor Captain
Seasons Culinary Group
08.2020 - Current
Oversaw daily floor operations to ensure seamless service and guest satisfaction.
Trained and mentored new team members on company standards and operational procedures.
Implemented process improvements to enhance workflow efficiency and reduce service delays.
Coordinated with kitchen staff to maintain quality control during high-volume periods.
Increased overall efficiency in service delivery by identifying areas for improvement and implementing necessary changes in processes or team structure.
Implemented changes in floor plans or server sections as needed based on customer flow, optimizing staff efficiency during busy periods.
Enforced safety and sanitation regulations across the dining room area to maintain a healthy environment for both guests and employees.
CNP ASSISTANT MANAGER
TCSS
01.2016 - 01.2021
Prepare production records
Place food/produce orders
Input data into mosaic data system
Direct and place workers for daily duties
Prepare meals for students
Read and follow recipes
Clean and sanitize kitchen equipment
Operate kitchen equipment
Batch cook
Stock freezer
Inventory
Run cash register
Communicate with upper management
Assembler
Faurecia
01.2012 - 01.2013
Assembled dashboards for Mercedes vehicles
Operated machinery
Unit Leader
KIK Custom
01.2006 - 01.2011
Prepare paperwork for production line and employees
Ensure the quality of the product, safety of employees, meet GMP, and meet management and customer expectations
Issue discipline to employees
Act as a backup to the shift Supervisor
Communicate with Supervisors and Management on issues and needs
Hostess / Flater
Monical's Pizza
01.2003 - 01.2006
Greet and seat customers
Answer phones, take orders, waited tables
Manufactured pizzas, cleaned tables and kitchen area, and managed the cash register
Education
High School Diploma - undefined
Georgetown/Ridgefarm High School
Georgetown, IL
01.2005
Skills
Customer service
Team leadership
Time management
Decision-making
Staff training and development
Verbal and written communication
Documentation and reporting
Task delegation
Relationship building
INTERESTS
Spending time with my family, watching movies, and trying new places to eat.
TRAINING
Leadership training, Micro 101, Team-leader training, Unit-Leader training, PCC training, and Safety training, Serv Safe, Allergen Training, TCSS CNP MIT Program