Ronni Winston
Summary
Dedicated and hardworking person with a passion and love for all animals. Comfortable with working in a fast paced environment and completing a variety tasks throughout the day.
Overview
4
4
years of professional experience
Work History
Private Pet Care
Self
01.2020 - Current
- Developed positive relationships with clients through clear communication and demonstrating genuine care for their pets.
- Consistently exceeded client expectations by going above and beyond in providing exceptional care for their pets while under my supervision.
- Enhanced customer satisfaction by offering personalized advice for pet nutrition, grooming, and exercise requirements.
- Administered medications according to veterinarian instructions, ensuring optimal pet health outcomes.
- Assured proper handling of emergency situations by following established protocols for first aid or escalating issues to veterinary staff as needed.
- Provided exceptional customer service with prompt responses to inquiries and addressing concerns related to pet care.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Administered medications to animals in treatment and documented changes in condition.
- Followed pet care instructions for dietary needs and medication regimens.
Administrative Assistant
Rusty Pets
06.2022 - 03.2023
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting vendors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Dog Walker and Cat Care
Rover.com
01.2020 - 04.2022
- Provided dogs with exercise and fresh air to promote dog health.
- Enhanced pet well-being through regular exercise, playtime, and companionship during walks.
- Used pet training techniques to help dogs stay disciplined and better behaved while out on walks.
- Assisted in reducing separation anxiety in pets by offering consistent companionship during owner absences.
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Kept records of all activities to keep owners fully informed on pet exercise and training progress.
- Fed, walked, and cared for
- Secured dog collars and tags before starting walks to guarantee identification in emergencies.
- Made owners comfortable with care by following instructions and meeting dog needs.
- Increased client satisfaction by providing timely and attentive care for their pets.
- Greeted pet owners warmly to build trust and create lasting relationships.
- Monitored health of pets during walks, reporting any concerns or changes in behavior to owners promptly.
- Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
- Delivered peace of mind for clients by providing regular updates and photos of their pets during walks.
- Monitored weather conditions before walks to avoid dangerous temperatures for dogs.
- Safeguarded client homes while picking up or dropping off pets, ensuring doors were locked upon departure.
- Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
- Improved overall pet happiness by creating a stimulating environment during walks that encouraged exploration and playtime.
- Managed scheduling and invoicing efficiently to maintain organized records and prompt payments from clients.
- Provided dog with water for adequate hydration on longer walks.
Education
Associate of Arts - Fine Arts And Design
New England School of Art And Design
Boston,Massachusetts , United StatesSkills
- Quick problem solver
- Good customer service
- Knowledge on a variety of pets needs
- Can work in groups or alone effectively
- Quick learner
- Basic computer skills
- Task oriented
- Good at multi-tasking
Timeline
Administrative Assistant
Rusty Pets
06.2022 - 03.2023
Private Pet Care
Self
01.2020 - Current
Dog Walker and Cat Care
Rover.com
01.2020 - 04.2022
Associate of Arts - Fine Arts And Design
New England School of Art And Design
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