Ronnie Burks
Stockbridge,GA
Summary
Dynamic professional with a proven track record at Lockheed Martin, excelling in maintaining cleanliness and fostering a positive work environment. Demonstrated leadership and physical strength while enhancing operational efficiency. Skilled in effective communication and problem resolution, ensuring high standards and client satisfaction in all interactions.
Overview
25
25
years of professional experience
Work History
Power Sweeper Operator
Lockheed Martin, Aeronautics
11.2008 - 05.2024
- Enhanced cleanliness by sweeping and maintaining various indoor and outdoor areas.
- Enabled smoother operations through prompt communication with supervisors regarding completed tasks or outstanding issues.
- Adhered to relevant safety protocols while using manual or motorized sweeping tools for effective results.
- Increased workplace morale by maintaining clean common areas, fostering a positive work environment.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Fostered a welcoming atmosphere for all facility users by consistently maintaining a high standard of cleanliness in public spaces.
Tractor/Auto Body Mechanic
Werner Enterprises
07.2005 - 11.2008
- Increased customer satisfaction by providing timely and accurate estimates for repair costs.
- Contributed to business growth through consistent delivery of high-quality repair services that led to repeat customers and increased referrals.
- Improved overall shop efficiencies by conducting regular maintenance checks on all equipment used in the auto body repair process.
- Established strong relationships with suppliers resulting in quicker delivery times on parts orders, reducing wait times for customers.
- Performed structural repairs using frame machines, straightening bent frames and aligning vehicles back to factory specifications.
Account Manager
Rent-A-Center
04.1999 - 01.2003
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Education
General Academics
Charles Lincoln Harper High School
Atlanta, GA06-1985
Skills
- Vision and creativity
- Leadership skills
- Physical strength
- Speed and agility
Timeline
Power Sweeper Operator
Lockheed Martin, Aeronautics
11.2008 - 05.2024
Tractor/Auto Body Mechanic
Werner Enterprises
07.2005 - 11.2008
Account Manager
Rent-A-Center
04.1999 - 01.2003
General Academics
Charles Lincoln Harper High School
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