Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
References
Timeline
Generic

Ronnie Greathouse

San Antonio,US

Summary

Seasoned logistics professional with a proven track record at GR8ONE Logistics, recognized for expertise in optimizing delivery processes and enhancing customer satisfaction. Demonstrated ability to drive operational efficiency and ensure safety through strong problem-solving skills and a commitment to maintaining an impeccable driving record.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Delivery Driver

GR8ONE Logistics
San Antonio, US
11.2022 - Current
  • Verified daily deliveries against shipping instructions prior to order distribution.
  • Managed order fulfillment process for efficient delivery.
  • Maintained a professional and neat appearance.
  • Ensured compliance with regulatory standards in vehicle operations.
  • Monitored customer orders.
  • Fostered customer satisfaction through effective communication.
  • Selected optimal delivery routes ensuring timely arrivals.
  • Addressed customer concerns and issues via text and phone communication.
  • Managed urgent shipments within strict time constraints to satisfy client needs.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Checked tires for proper inflation before leaving on each route.
  • Transported and safely delivered items to prevent damage or loss.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Utilized GPS and maps for efficient route planning.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.

CDL Class A Driver

Texas Materials
San Antonio, US
06.2019 - 06.2023
  • Operated trucks exceeding a payload capacity of three tons.
  • Logged all pertinent shift information on time, including driving hours and mileage data to keep reports current
  • Quickly responded to customer complaints and gathered all relevant information.
  • Built customer relationships using interpersonal skills.
  • Checked and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to make sure they were in good working order
  • Maintained up-to-date records to comply with DOT standards.
  • Developed strong customer bonds by exemplifying outstanding service and engagement skills.
  • Maintained safe driving habits to protect property and the general public on the roads
  • Inspected the vehicle, noting any damage or issues in detailed logs prior to and after each shift
  • Drove safely by following all traffic laws, being cautious in unfamiliar areas, and maintaining vehicle control
  • Made informed decisions based on situation evaluations.

Transportation Paratransit Driver

MV Transportation, Inc.
San Antonio, US
10.2018 - 01.2019
  • Drove customers to appointments and developed positive relationships with medical personnel
  • Recorded every detail accurately.
  • Transported passengers in a safe and timely manner along predetermined routes
  • Followed established routes with the help of maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules
  • Had an excellent attendance record and was always on time for work
  • Followed all federal, state, and local traffic laws and regulations to ensure that participants were transported safely
  • Installed protective bracing, padding, and strapping to prevent shifting and damage to items during transport
  • Provided transportation to doctors' offices and medical appointments for the elderly, disabled, and other passengers with special needs
  • Provided courteous customer service to all passengers, responding to inquiries and addressing any concerns or complaints.
  • Communicated with dispatch personnel regarding pick-up times and locations for assigned routes.
  • Followed all applicable laws, regulations and safety procedures while driving vehicles.
  • Reported mechanical issues or incidents immediately to supervisor or dispatcher.
  • Conducted pre-trip inspections of vehicles prior to departures from base station.
  • Utilized lifts and ramps to help handicapped passengers board shuttles.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Followed safety regulations and state laws governing vehicle operation.
  • Complied with traffic regulations to safely operate vehicles.
  • Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
  • Maintained strict compliance with safety rules for passenger and driver protection.

Office Services Assistant

Norton Rose Fulbright
San Antonio, US
01.2017 - 01.2018
  • Took calls and read emails in order to redirect calls and forward emails to the appropriate parties - both internal and external
  • Combed through files and records to gather information in order to respond to customer and client requests
  • Greeted recipients, delivered packages and parcels, and obtained proper signatures for all deliveries
  • Kept track of the stock of office supplies, such as paper clips, stationery, and printer paper, in order to notify management of any shortages, which also included tracking items and communicating with vendors whenever concerns needed to be addressed
  • Performed reception duties when needed, which included addressing phone/email inquiries, greeting visitors as well as responding to in-person requests for various time sensitive matters
  • Processed incoming mail from shipments, couriers, and postal delivery and distributed to various departments within the organization
  • Operated Pitney - Bowes digital postage machines to weigh packages, open letters automatically, and apply meter postage to outgoing mail
  • Scanned important documents into the computer system using a scanner and keypad

Office Services Assistant

Akin Gump Strauss Hauer & Feld LLP
San Antonio, US
06.2002 - 01.2016
  • Took calls and read emails in order to redirect calls and forward emails to the appropriate parties - both internal and external
  • Combed through files and records to gather information in order to respond to customer and client requests
  • Greeted recipients, delivered packages and parcels, and obtained proper signatures for all deliveries
  • Kept track of the stock of office supplies, such as paper clips, stationery, and printer paper, in order to notify management of any shortages, which also included tracking items and communicating with vendors whenever any concerns needed to be addressed
  • Performed reception duties when needed, which included addressing phone inquiries, forwarding calls, greeting visitors as well as responding to in-person requests for various time sensitive issues
  • Scanned important documents into the computer system using a scanner and keypad
  • Proofreading documents, scanning, copying and reformatting documents to ensure compatibility with various applications
  • Processed incoming mail from shipments, couriers, and postal delivery - distributing to various departments within the organization
  • Operated Pitney-Bowes digital postage machines to weigh packages, open letters automatically, and apply meter postage to outgoing mail

Education

Associate of Arts - CDL Truck Driving

Good Careers Academy
San Antonio, TX
01.2019

High School -

Gonzales High School
Gonzales, TX
01.1982

Skills

  • Strong math aptitude
  • MS Word
  • Organized
  • Problem resolution
  • Correspondence
  • File management
  • Business process and procedures
  • Computer-savvy
  • MS Office
  • Telephone inquiries
  • Strong interpersonal skills
  • Training development aptitude
  • Multitasking
  • Logistics knowledge
  • Commercial driving expertise
  • Safety-conscious
  • Familiarity with DOT regulations
  • Current CDL license
  • Clean MVR
  • Safety and compliance
  • Handheld scanning devices
  • GPS and route planning
  • Excellent driving skills
  • Package pickup and delivery
  • Item tracking
  • Vehicle inspection
  • Safe driver training
  • Documentation review
  • First Aid/CPR
  • Supervision
  • Mail handling
  • Multi-line phone talent
  • Credit card processing
  • Interpersonal and written communication
  • Good listening skills
  • Self-motivated
  • Team Leadership
  • Professional telephone demeanor
  • Complaint resolution
  • Quick learner
  • Creative problem solving
  • Computer proficient
  • Goal oriented
  • Air brakes certification
  • Production records management
  • Team management
  • Project organization
  • Local routes
  • Dependable and reliable
  • Vehicle systems
  • Commercial driving
  • Package scanning
  • Tractor-trailer driving
  • Delivery logging
  • Load securing
  • Experienced manual transmission driver
  • Dispatch communication
  • GPS navigation
  • Teamwork and collaboration
  • Order verification
  • Defensive driver training
  • Customer interaction
  • FLUENT IN English
  • Clear communication
  • Verbal and written communication
  • Vehicle cleaning and maintenance
  • Logistics
  • Four-axle vehicles
  • Route management
  • Adaptability and flexibility
  • Responsible driver
  • Goods transport
  • Defensive driving
  • Payment collection
  • Safe driving
  • Trip planning
  • Complex Problem-solving
  • Quality assurance
  • Multitasking and organization
  • Positive attitude
  • Local delivery
  • Problem-solving
  • Safe driving record
  • Valid class A commercial Driver's license
  • Customer service
  • Cargo handling
  • Materials transport
  • Courteous and polite demeanor
  • Vehicle inspections
  • Pre-trip and Post-trip inspections
  • Clean driving record
  • Physically Capable Of Lifting 150 Pounds
  • Punctual and reliable
  • Exceptional written and verbal communication skills
  • Physical stamina

Accomplishments

  • Top student driver
  • Company new Hire Trainer

Languages

English
Professional
Spanish
Limited

Certification

  • CDL Lisence

References

References available upon request.

Timeline

Delivery Driver

GR8ONE Logistics
11.2022 - Current

CDL Class A Driver

Texas Materials
06.2019 - 06.2023

Transportation Paratransit Driver

MV Transportation, Inc.
10.2018 - 01.2019

Office Services Assistant

Norton Rose Fulbright
01.2017 - 01.2018

Office Services Assistant

Akin Gump Strauss Hauer & Feld LLP
06.2002 - 01.2016
  • CDL Lisence

Associate of Arts - CDL Truck Driving

Good Careers Academy

High School -

Gonzales High School

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Ronnie Greathouse