Ronnie Hall Jr
Norfolk,VA
Summary
Accomplished Supply Chain Manager with a proven track record in the United States Marine Corps, enhancing inventory accuracy and supervising over 100 staff. Expert in logistics management and fostering strong supplier relationships. Demonstrates exceptional problem-solving abilities and teamwork, ensuring efficient operations and high customer satisfaction levels. Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of all global supply chain activities, including procurement, manufacturing, and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 14 years of experience in leading organizational business units.
Secret Security Clearance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Supply Chain Manager
United States Marine Corps
03.2010 - Current
- Developed strong vendor relationships to ensure timely delivery of materials and maintain high-quality standards.
- Oversees demand planning, purchasing, and logistics.
- Managed logistics functions including shipping coordination, customs compliance, freight negotiations, and carrier selection.
- Enhanced inventory accuracy with the implementation of a robust cycle counting program.
- Developed comprehensive training programs for team members, enhancing skills development and employee retention rates within the department.
- Supervised over 100 staff members tasked with handling materials management, planning, purchasing, and customer service duties.
Security Supervisor
Tradition at Clearlake
01.2020 - 01.2024
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
Customer Service Representative
AvalonBay
03.2014 - 01.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Shift Leader
Norfolk Naval Shipyard
08.2010 - 03.2013
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
Front Desk Concierge
Aloft Hotel
02.2008 - 02.2010
- Handled guest complaints promptly, ensuring swift resolution and fostering positive relationships with customers.
- Assisted guests with reservations, modifications, and cancellations in a courteous and professional manner.
- Enhanced customer satisfaction by providing timely and accurate information on hotel facilities and services.
- Performed administrative tasks including filing paperwork, maintaining inventory of office supplies and coordinating maintenance requests.
Education
Bachelor of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO05.2024
Associate of Arts - Psychology
Virginia State University
Petersburg, VA05.2010
Skills
- Warehouse Operations
- Continuous Improvement Initiatives
- Supplier Relationship Management
- Logistics Management
- Supply chain distribution
- Supply Chain Risk Management
- Problem-Solving
- Customer Service
- Teamwork and Collaboration
- Attention to Detail
- Multitasking
- Computer Skills
- Critical Thinking
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Time Management
Accomplishments
Recruiter of the year Marines Corps
Marine Corps honor graduate
Marine of the Quarter
Navy and Marine Corps Commendation Medal 2 awards
Navy and Marine Corps Achievement Medal 6 awards
Humanitarian Service Medal
Outstanding Volunteer Service Medal
Certification
- Certified Supply Chain Professional (CSCP) - APICS.
Recruiter of the Year
Award
Staff Sergeant Ronnie Hall Jr. is enthusiastically recommended for the Navy and Marine Corps Commendation
Medal for the superior performance of his duties as a Prior Service Recruiter (PSR) for Prior Service Recruiting
Substation Camp Lejeune (PSRSS Camp Lejeune), Prior Service Recruiting Station 4 (PSRS4), 4th Marine
Corps District (4thMCD), Eastern Recruiting Region (ERR) from August 2020 to February 2022 as set forth in the
following. Staff Sergeant Hall was exceptionally effective, as evidenced by the attainment of 113 accessions in 19
months, making him eligible for the Centurion Award.
Operating out of the PSRSS Camp Lejeune office, Staff Sergeant Hall proved his versatility, initiative and
steadfast dedication to mission accomplishment in consistently meeting and exceeding his monthly assigned
mission. Establishing a reputation as a mission maker, Staff Sergeant Hall's unwavering performance as a PSR
is illustrated in his average mission per month rating of 5.95 joins per month, surpassing Marine Corps Recruiting
Command's (MCRC) standard of 4.00. Staff Sergeant Hall's impeccable work ethic and degree of devotion to the
overall MCRC recruiting mission encompasses the very attitude and perseverance expected that of a Marine of a
higher grade.
Timeline
Security Supervisor
Tradition at Clearlake
01.2020 - 01.2024
Customer Service Representative
AvalonBay
03.2014 - 01.2016
Shift Leader
Norfolk Naval Shipyard
08.2010 - 03.2013
Supply Chain Manager
United States Marine Corps
03.2010 - Current
Front Desk Concierge
Aloft Hotel
02.2008 - 02.2010
Bachelor of Science - Criminal Justice
Colorado Technical University
Associate of Arts - Psychology
Virginia State University
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