Ronnie Hannan
Los Angeles,CA
Summary
Dynamic and results-driven professional with experience excelling in patient care coordination and team collaboration. Proven track record in enhancing customer satisfaction and boosting sales through effective merchandising strategies. Committed to infection control and maintaining HIPAA compliance, ensuring a safe and efficient work environment.
Overview
9
9
years of professional experience
Work History
Back Floor Supervisor
West Coast Dental
Whittier, CA
07.2024 - Current
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
- Increased case acceptance rates by presenting comprehensive treatment options and financial arrangements to patients.
Lead Registered Dental Assistant
Pacific Dental Services
Pico Rivera, CA
03.2023 - 07.2024
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Supported dentists during procedures, assisting dental fillings, permanent and temporary crowns and sealants.
- Developed strong rapport with patients, easing anxieties through clear communication about their treatments.
- Increased patient retention rates by providing thorough follow-up communications regarding upcoming appointments or necessary treatments.
Correctional Officer
Bureau Of Prisons
San Pedro, CA
01.2020 - 01.2021
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Lead Small Arms Repair Technician
US Army
Fort Hood, TX
08.2016 - 01.2020
- Performed comprehensive diagnostic tests on malfunctioning weapons, identifying root causes of failure and implementing appropriate solutions.
- Upheld stringent quality control standards by following technical manuals and manufacturer specifications during all stages of repair.
Education
Bachelor Of Science - Dental Hygiene
West Coast University
Anaheim, CA10.2027
Registered Dental Assistant Extended Functions -
Dental Career Institute
Huntington Beach, CA04.2025
Registered Dental Assistant -
UEI College
West Covina, CA03.2022
Skills
- Electronic Charting
- Team Collaboration
- Infection Control Expertise
- Continuing Education Commitment
- Dental Radiography
- Nomad X-Ray Machine
- Prophylaxis and Fluoride Application
- Chairside Assistance
- HIPAA Compliance
- OSHA Compliance
- Teeth Whitening
- Opalescence Whitening
- Patient Care Coordination
- Scheduling Management
- Treatment Planning
- Financial Arrangements
- Pit and Fissure Sealants
- Cerec/iTero Scanning
- Clear Aligner Button Placement
Timeline
Back Floor Supervisor
West Coast Dental
07.2024 - Current
Lead Registered Dental Assistant
Pacific Dental Services
03.2023 - 07.2024
Correctional Officer
Bureau Of Prisons
01.2020 - 01.2021
Lead Small Arms Repair Technician
US Army
08.2016 - 01.2020
Bachelor Of Science - Dental Hygiene
West Coast University
Registered Dental Assistant Extended Functions -
Dental Career Institute
Registered Dental Assistant -
UEI College