Ronnie Harper
Denham Springs,LA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Director Of Courses
Narconon
09.2022 - 01.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues with benefactors and families.
Owner
Flite Audio Visual
05.2018 - 04.2022
- Managed day-to-day business operations
- Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
- Developed strong relationships with clients, leading to repeat business for the company.
- Installation of home, theatre, and commercial audio
- Enhanced stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment.
Tire and Oil Technician
Gateway Tire
12.2020 - 06.2021
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Maintained high standards of cleanliness in the work area to promote a safe environment for both employees and customers.
Installation Technician
SDT Telecommunications
04.2020 - 11.2020
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.
Installation Technician
Oxford Alarm And Communications
08.2019 - 03.2020
- Worked closely with manufacturers to resolve technical issues promptly, reducing downtime for customers.
- Performed regular maintenance checks on installed systems to ensure optimal functioning and prevent potential issues.
- Ensured minimal disruption to client's daily operations by scheduling installations at convenient times and maintaining a clean work area during projects.
- Collaborated with team members to complete large-scale projects, ensuring optimal security coverage for clients.
- Tested and repaired faulty systems and explained to customers proper ways to use system features.
- Improved customer satisfaction by providing timely and efficient alarm system installations.
Education
No Degree - General Studies
Northwest Community College
Oxford, MS12.2019
High School Diploma -
North Delta Academy
Batesville05.2018
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Field service experience
- Low Voltage Wiring
- Networking Fundamentals
- Access Control Systems
Timeline
Director Of Courses
Narconon
09.2022 - 01.2024
Tire and Oil Technician
Gateway Tire
12.2020 - 06.2021
Installation Technician
SDT Telecommunications
04.2020 - 11.2020
Installation Technician
Oxford Alarm And Communications
08.2019 - 03.2020
Owner
Flite Audio Visual
05.2018 - 04.2022
No Degree - General Studies
Northwest Community College
High School Diploma -
North Delta Academy
Similar Profiles
Jesus Velazquez-CopcaJesus Velazquez-Copca
Chef at NarcononChef at Narconon
Gregary LittlewalkerGregary Littlewalker
Detoxification Supervisor at Narconon Louisiana RetreatDetoxification Supervisor at Narconon Louisiana Retreat
James DunleavyJames Dunleavy
Intake Registrar at Narconon New Life RetreatIntake Registrar at Narconon New Life Retreat
Timothy SegerTimothy Seger
Lead Scaffold Builder at Turner IndustriesLead Scaffold Builder at Turner Industries
ERIC ADAMSERIC ADAMS
Corporate Safety Director at CBSL Transportation Services, Inc.Corporate Safety Director at CBSL Transportation Services, Inc.