Dynamic professional with extensive experience in customer service and logistics. Proven ability to lead teams and enhance operational efficiency through effective communication and time management. Skilled in pallet jack operation and adept at utilizing digital systems for seamless transactions. Committed to delivering exceptional service and maintaining high-quality standards.
Handled loading and unloading of materials from delivery trucks and inspected pallets for quality before use. Followed supervisor instructions for custom pallet assembly and used a headset-guided system to accurately pick and stack items. Operated pallet jack walkie to transport completed pallets efficiently To designated location or directly onto trucks.
Provided comprehensive customer service and administrative support in a shipping and mailing environment. Assisted with package processing, shipping logistics, notary and printing services, and mailbox management. Handled phone inquiries, claims processing, and data entry to ensure smooth shipping operations. Developed strong computer literacy and typing skills through daily use of digital systems.
Provided front-end customer service by operating registers and assisting with purchases. Maintained a clean and organized workstation, supported customers in locating items on the sales floor, and ensured proper return of shopping baskets to designated areas.
Delivered customer service on the sales floor and in a fast-paced food environment by preparing food and beverages to order. Handled cash transactions, processed payments, and performed regular cash drops while accurately recording amounts to maintain register balance and security.
Served as a shift leader, greeting and assisting customers at the front register. Managed opening and closing procedures, including counting registers before and after shifts. Prepared food and beverages while handling transactions through a POS system to ensure efficient service.
Maintained store security by monitoring the sales floor and surveillance cameras for theft. Assisted customers, managed inventory of costume items, handled cash transactions, and performed regular cleaning duties to ensure a safe and welcoming retail environment.