Dynamic leader with a proven track record at Mercana, adept in strategic planning and inventory management. Excelled in enhancing warehouse operations and team engagement, leveraging skills in ERP systems and effective leadership. Achieved significant improvements in efficiency and compliance, demonstrating a commitment to excellence and innovation in logistics and supply chain management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Distribution Center Manager
Mercana
Richmond, VA
04.2021 - Current
Effectively communicate rules, regulations, and interpret policies to the warehouse essential.
Execution of brand new warehouse facility; negotiating vendor contracts, ordering of warehouse supplies and materials, onboarding employees
Ensures that products delivered are stored in an organized manner, so that its quality is maintained and accessibility is achieved
Creates a layout plan that streamlines the storage and retrieval of goods.
Plans projects, and sets objectives for the employees to meet.
Responds to orders efficiently, so that products are delivered in a timely and accurate manner.
Coordinates with store managers or customers regarding discrepancies and errors in the supply chain process.
Addresses logistical problems and furnishes solutions to these issues.
Meets with other managers to confer about products, shipping times, and distribution issues, among many other concerns.
Improves business by opening new contracts and enhancing systems.
Oversee daily operations while controlling and managing inventory and logistics.
Maintain a safe and healthy work environment by establishing, following, and administering standards and procedures, and complying with legal regulations.
Provide oversight for general administration, and ensure that the necessary administrative policies, systems, and procedures are in place and adhered to in order to promote high management quality standards.
Manage the annual administration budget of more than $5 million.
Coordinate with team members on a daily basis, and act as the first line of command in resolving problems and maintaining an efficient, orderly workflow.
Consistently stays in compliance with all required employment laws, OSHA regulations, and policies.
Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Negotiated contracts with vendors for purchase of supplies needed in the warehouse.
Trained staff on proper operation of equipment, handling of materials, shipping and receiving policies and procedures.
Built dashboards utilizing Power BI or similar tools that visualize key insights derived from the dataset.
Participated in career fairs and conferences in order to promote employer brand awareness.
Assisted in employee recruitment, hiring and interview processes.
Inventory Control Supervisor
Department of General Services | Commonwealth of Virginia
Richmond, VA
10.2014 - 04.2021
Carried out all duties following the Department of General Services' state policies and procedures.
Routinely met critical deadlines for inventory counts to help streamline business processes.
Examined and investigated misidentified or out-of-balance stock items.
Requisitioned materials to restock inventory and obtain goods for production.
Utilized and managed the AIM inventory system extensively.
Recognized and resolved warehouse problems, made quantity reports, created request tickets as needed, and prepared extensive statements.
Supervised and guided new employees on warehouse and inventory procedures.
Tracked and recorded expenses, and reconciled statements to maintain accurate, current, and compliant financial records.
Developed strategies for improving efficiency within the supply chain process.
Resolved any invoice discrepancies with suppliers regarding pricing or quantity errors.
Conducted regular audits to identify discrepancies between physical and system-generated data.
Prepared daily reports to assist business leaders with key decision-making and strategic operational planning.
Establish efficient workflow processes, monitor daily productivity, and implement modifications to improve the overall effectiveness of personnel and activities.
Worked with accounting personnel to address cycle count variances.
Monitored warehouse operations to ensure accuracy in receiving and shipping procedures.
Performed data analysis using Excel, Tableau, and Power BI to provide insights into customer trends.
Assisted in employee recruitment, hiring and interview processes.
Operations Manager
Precision Efforts
Glen Allen, VA
09.2009 - 10.2014
Maintained a safe and healthy work environment by establishing, following, and administering standards and procedures, and complying with legal regulations.
Developed reports, cost-benefit analyses, and identified best practices.
Strategically planned labor to meet production goals for seasonal fluctuations.
Provided current and prospective employees with information about policies, job duties, working conditions, and wages.
Rolled out a new enterprise software solution for sales reporting, partnered successfully with departments and clients to produce a positive outcome.
Purchased and sorted all inventory that values over $500,000 to $1 million.
Directed day-to-day operations, focused on the attainment of key business metrics, and continuous improvement initiatives.
Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to the corporate committee.
Mitigated business risks by working closely with staff members and assessing performance.
Produced regular reports summarizing key performance indicators for stakeholders.
Produced SOPs to document workplace procedures and optimize productivity through standardization.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Developed and implemented recruiting strategies to attract qualified candidates.
Education
Bachelor's Degree - Business Management
ITT Technical Institute
Richmond, VA
07.2010
Skills
Inventory Management
Strategic Planning
Data analysis
Time management
AIM Inventory Systems
Forecasting
Time Phased Inventory Plan (TPIP)
Compliance Review
Budgeting
Microsoft Office Suite
Shipping and Receiving
Analytical thinking
Effective leader
WMS system
ERP System
SAP systems
Long-range planning
Problem solving
Management & Supervision
Collaboration
State policies and procedures
Logistics
Loading/ Unloading Techniques
Forklift operations
Safety Regulations
Verbal and written communication
Flexibility and adaptability
Effective Leadership
Excellent customer service
Project planning
Warehouse team engagement
Continuous improvement
Order fulfillment
Warehouse staff management
Certification
OSHA-30, 2018.
PMP Certifications
CPR, 2021.
Accomplishments
Implemented the creation of a proficient log system to manage employee uniforms.
Saved the agency over $15,000 in material losses.
Created a successful inventory management system.
Rewarded the highest sales of the month employee; generated $15,000 in sales.
Knowledge And Skills
Inventory Management
Strategic Planning
Data Analysis
Time Management
AIM Inventory Systems
Forecasting
Time Phased Inventory Plan (TPIP)
Compliance Review
Budgeting
Microsoft Office Suite
Shipping & Receiving
Analytical Thinking
Effective Leader
SAP Systems
Long-range Planning
Problem Solving
Management & Supervision
Collaboration
State Policies and Procedures
Logistics
Loading/ Unloading Techniques
Forklift Operations
Safety Regulations
Verbal & Written Communication
Flexibility & Adaptability
Effective Leadership
Excellent Customer Service
Timeline
Distribution Center Manager
Mercana
04.2021 - Current
Inventory Control Supervisor
Department of General Services | Commonwealth of Virginia