Ronnie Klein
Dental Sales And Consulting Solutions
Bellmore,NY
Summary
I graduated from college and came back to New York to run my families Dental supply and equipment distribution . I ran that for 10 years and then took a position in sales and did that for 28 years. I was always in the top 1% of sales reps even when Henry Schein had 900 Field sales Consultants. I have spent numerous years learning about sales training and honing my skills specifically in dental office consulting on everything from management, marketing and helping dentists to strategize planning on increasing production and profitability. My network in the dental world is vast including all positions from CEO of a large 13 billion dollar company to sales reps that call every day on the dental profession.
Overview
49
49
years of professional experience
6
6
years of post-secondary education
Work History
Vice President of Customer and Team Engagement
Henry Schein
Melville, NY
12.2019 - 01.2023
- Resolved issues and recommended actions based on production and compliance reports.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Identified opportunities to improve business process flows and productivity.
- Evaluated product development strategies and prepared alternative approaches to goal achievement.
- Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
- Clarified roles, responsibilities and expectations of staff.
- Monitored industry trends, keeping current on latest changes and competition in industry.
- Identified and resolved issues between employees, promoting better collaboration and mutual respect.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Drove short-term and advanced promotional initiatives and planning processes.
- Attended trade shows and client meetings, promoting brand and building rapport with prospects.
Sales Representative
Henry Schein
Melville, NY
11.1995 - 11.2020
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
- Implemented brand marketing and sales campaigns.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Expanded customer base and boosted profit within product line.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Trained and mentored new sales representatives.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Documented customer interactions using SalesForce to capture data in processing system.
- Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
- Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
Sales and Management Training
Dale Carnegie Training
Woodbury, NY
11.1994 - 12.1999
- Coordinated technical training and personal development classes for staff members.
- Trained staff during demonstrations, meetings, conferences and workshops.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Developed surveys to identify training needs based on projected production processes and changes.
- Organized and edited training manuals, multimedia visual aids and other educational materials.
- Directed training programs and development paths for managers and supervisors.
- Implemented new learning strategies depending upon employees' skill levels.
- Developed and implemented updating training programs for [Number] employees.
Education
High School Diploma -
Lafayette High School
Brooklyn, NY 09.1975 - 06.1979
Bachelor of Arts - Buisness
Buffalo University
Buffalo, NY 09.1979 - 05.1982
Skills
Relationship building and retention
undefinedTimeline
Vice President of Customer and Team Engagement
Henry Schein
12.2019 - 01.2023
Sales Representative
Henry Schein
11.1995 - 11.2020
Sales and Management Training
Dale Carnegie Training
11.1994 - 12.1999
Bachelor of Arts - Buisness
Buffalo University
09.1979 - 05.1982
High School Diploma -
Lafayette High School
09.1975 - 06.1979
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