Ronnie Lee

• Meet with all new clients to identify and conceptualize campaign strategies
• Design and organize optimal campaigns which exceed budget expectations by 22%
• Locate and secure talent and resource before campaign launch
• Train and groom all resources for optimum efficacy
• Utilize staff and resources to produce quality content for execution
• Established timeline and schedule for project metrics
• Monitor all outlets and resources for campaign impact and progress
• Monitored office workflow and administrative processes to keep operations running smoothly.
• Formed strategic partnerships and connected with potential clients to drive business development

• Memorize and recite sales scripts and statements prepared and provided by the employer
• Go door-to-door to introduce the employer’s offers to potential and existing customers and make cold
calls to follow-up, make pitches and process orders
• Demonstrate a vast knowledge of the product, service or policies being canvassed to convince people
to buy the proposals
• Get information, such as contact details and signatures, from potential leads and clients for follow-up
• Confidently answer questions and rebuff excuses to meet objectives
• Recruit, train, onboard and mentor new Canvassers
• Attend industry events and exhibitions including fairs, rallies and shows
• Consistently meet daily and weekly quotas for client information and signature acquisition

• Prioritized tasks and allocated resources appropriately to keep teams focused and productive
• Supported capital project planning and contributed to feasibility studies

• Manages strategies for engagement of people (both in and out of the workplace) in opportunities to support community goals
• Includes designing, implementing and evaluating innovative individual and corporate engagement services and experiences for year-round strategic engagement, including those related to affinity groups, ad hoc corporate engagement projects, and seasonal events and initiatives
• Designs and manages community engagement services, experiences and initiatives
• Raises financial and material resources and recruits/support volunteers in implementing engagement opportunities
• Manages implementation of episodic group volunteer experiences that support community goals and goals of corporate partners
• Manages elements of speaker/ambassador program
• Manages community engagement-related technology processes to support organizational customer relationship culture, including customer relationships.
• Operated outreach office to recruit and lead team of canvassers to fundraise for important issues.
• Launched calendar of engagement activities for members.

• Hiring, training, and motivating field representatives
• Assigning territories, schedules, and appropriate supplies and equipment to staff members
• Traveling to customer sites and evaluating Field Representatives
• Generating reports that highlight strengths and weaknesses of each Field Representative
• Helping employees to improve and tracking employee progress
• Submitting generated reports to HR
• Providing training programs to field representatives to ensure they can perform their duties effectively
• Maintaining all field rules and responsibilities and ensuring Field Representatives adhere to all rules
• Responding to all on-call tasks and supporting Field Representatives under your supervision
• Scheduling maintenance and repair for fleet vehicles that adheres to fleet vehicle care budget.
• Engaged with larger campaigns to build deeply collaborative partnerships.

• Work closely with the HR Department to identify, recruit and manage potential candidates
• Worked with executive brokers to devise new menu and revamped marketing strategy, triggering 55% sales growth
• Managed annual budget of $200K with no expense overages
• Established mandatory customer service training programs for all customer-facing employees
• Boosted guest satisfaction scores from 89% to 95% within 6 months of program launch
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Organized promotional events and interacted with community to increase sales volume.

• Handled budget, payroll, purchasing, inventory and cash flow
• Made 200+ prospective cold calls daily
• Trained candidates and new hires in South Eastern Region
• Taught and motivated employees regarding customer service skills
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.