Ronnie Mangayao
Chicago,IL
Summary
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Altitude Party Host
Altitude Digital
Chicago, IL
02.2024 - Current
- Greeted guests and provided them with party information.
- Organized seating arrangements, decorations, and food supplies.
- Assisted in preparing the entertainment program for the event.
- Provided support to guests during the event including answering questions and addressing any concerns.
- Ensured that all areas of the venue were kept clean throughout the duration of the party.
- Managed a team of volunteers to help execute tasks related to hosting the event.
- Collected feedback from guests regarding their experience at the event.
- Set up tables, chairs, linens, china, glassware, silverware for events according to customer specifications.
- Responsible for ensuring all safety regulations were adhered to while hosting parties.
- Handled payments made by customers for services rendered during parties.
- Resolved conflicts between guests or between staff members during events if necessary.
- Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Answered telephone to provide dining information and take reservations.
Marianos Produce
Marianos
Chicago, IL
06.2022 - 10.2023
- Received and inspected incoming produce shipments to ensure quality and quantity standards were met.
- Organized and stocked shelves with fresh fruits and vegetables while rotating older items to the front of displays.
- Assisted customers in locating requested items, providing product knowledge and making suggestions when appropriate.
- Inspected products for quality assurance, removing any damaged or spoiled items from inventory.
- Maintained cleanliness of work area throughout shift, including sweeping floors and wiping down surfaces.
- Performed price changes on merchandise according to store policy.
- Operated cash register accurately to process customer transactions quickly and efficiently.
- Adhered to food safety regulations by following proper storage procedures for all perishables.
- Inventoried stock on a regular basis to ensure adequate supply levels at all times.
- Ensured that all signage was properly placed, up-to-date, and accurate for pricing information.
- Provided excellent customer service by greeting customers warmly upon arrival in the department and responding promptly to inquiries about products or services offered.
- Prepared orders for delivery using correct packaging materials as needed.
- Processed returns and exchanges as necessary according to company policy.
- Monitored temperature control systems regularly to maintain safe conditions for storing perishable goods.
- Restocked shelves with new merchandise as it arrived in the storeroom.
- Assisted in setting up promotional displays in the department.
- Lifted heavy boxes of produce when required during stocking activities.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Restocked produce and removed expired or damaged merchandise.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Monitored work environment to maintain safety, cleanliness and organization.
Education
High School Diploma -
Senn
Chicago, IL04-2024
Skills
- Greeting and seating
- Guest Reception
- Teamwork and Collaboration
- Customer Service
- Public Speaking and Performing
- Party management
- Guest service
- Adaptable nature
Affiliations
I work in digital marketing
Hoop for fun
Hang out with friends and family
Accomplishments
- Having my own LLC
- Working 40 hour shifts at 16 my entire summer
- Selling clothes worldwide
Websites
Timeline
Altitude Party Host
Altitude Digital
02.2024 - Current
Marianos Produce
Marianos
06.2022 - 10.2023
High School Diploma -
Senn
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