Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ronnie Odom Jr.

East Bend,NC

Summary

Dynamic and highly motivated professional with extensive experience at Novant Health, excelling in patient care and safety. Proven ability in critical thinking and exceptional de-escalation skills, ensuring a secure environment. Recognized for maintaining high standards and delivering outstanding customer service, fostering positive relationships with patients and team members alike.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Novant Health

Novant Health
Thomasville, NC
10.2018 - Current
  • Safety Attendant, 10/18-02/19. (Salisbury NHRMC)
  • Public Safety Officer (Armed), 02/19 - Present. (Thomasville NHTMC)
  • Ensured high-level patient care through regular assessments.
  • Ensured comprehensive patient documentation.
  • Maintain security through continuous monitoring of hospital premises.
  • Applied aseptic techniques for cleaning, ensuring prevention of cross-contamination.
  • Implemented protocols to guarantee patient safety.
  • Facilitated de-escalation of aggressive incidents involving Behavioral Health Patients.

Driver

Carolina Senior Care
Lexington, NC
07.2018 - 02.2019

Help elderly participants on and off the bus.

keep bus in a clean and orderly fashion

Deliver medicine to participants

Courier

Guardian Pharmacy, Southern Pharmacy Services
Kernersville, NC
10.2017 - 06.2018

Check medicine before leaving pharmacy to make sure the medicine was correct.

Deliver medicine to nursing homes and group homes.

Scan medicine into smart phone for tracking purposes.

Sales Associate (Temp)

Lidl
Lexington, NC
07.2017 - 11.2017
Met incoming customers and provided immediate assistance.
Worked flexible schedule to accommodate changing customer levels.
Organized items in visually appealing manner. Restocked Shelves as needed.

Courier/Lead Courier (Team Lead)

Guardian Pharmacy (Southern Pharmacy Services)
Kernersville, NC
05.2016 - 07.2017

Check medicine before leaving pharmacy to make sure the medicine was correct.Deliver medicine to nursing homes and group homes.Scan medicine into smart phone for tracking purposes. Preformed management style issues.Worked as a liaison between the supervisor and the rest of the driving team.

Driver

Domino's Pizza
Lexington, NC
11.2015 - 05.2016

Submitted receipts and money received from deliveries at the end of each

shift.

Completed on-time deliveries by choosing the best and most efficient routes.

Communicated customer complaints, requests and feedback to company management.

Built relationships with customers to increase likelihood of repeat business.

Engaged with customers in a sincere and friendly manner.

Specimens Processor (Temp)

Aerotek
Greensboro, NC
08.2015 - 11.2015

Prepared specimens for analysis and established proper chronological priorities in testing.

Maintained patient privacy and confidential patient information.

Sales Associate

Vaperite
Atlanta, GA
02.2015 - 07.2015

Greeted customers in a timely fashion while quickly determining their needs.

Recommended merchandise to customers based on their needs and preferences.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security

practices.

Responded to customer questions and requests in a prompt and efficient manner.

Completed all cleaning, stocking and organizing tasks in assigned sales area.

Cashier/Bagger

Publix
Decatur, GA
10.2014 - 02.2015

Assisted customers with carry-out service.

Engaged with customers in a sincere and friendly manner.

Maintained high standards of customer service during high-volume, fast-paced operations.

Driver

Papa John's Pizza
Lexington, NC
01.2008 - 08.2014

Submitted receipts and money received from deliveries at the end of each

shift.

Completed on-time deliveries by choosing the best and most efficient routes.

Communicated customer complaints, requests and feedback to company management.

Built relationships with customers to increase likelihood of repeat business.

Engaged with customers in a sincere and friendly manner.

Education

High School Diploma -

Central Davidson High School
2008

Skills

  • Troubleshooting proficiency
  • Patient and diligent
  • Vast technical knowledge
  • Exceptional de-escalation skills
  • Training and mentoring skills
  • Computer diagnostics and repair
  • Highly motivated
  • Customer service-focused
  • Team Management
  • Critical Thinking Skills
  • First Aid/CPR
  • Friendly, positive attitude

Certification

  • IAHSS Certified (Advanced)
  • PBSB Certified (Armed CCW)
  • CPR Certified
  • Novant Health FTO Training Course
  • MOAB Certified
  • BLS Certified
  • ASP Baton / Cuff / OC Spray Certified
  • Certified NST (Non-violent Shield Training) Trainer
  • Participated in Uniform and Policy Committee for Protective Services
  • Participated in Recruitment and Retention Committee for Protective Services

Timeline

Novant Health

Novant Health
10.2018 - Current

Driver

Carolina Senior Care
07.2018 - 02.2019

Courier

Guardian Pharmacy, Southern Pharmacy Services
10.2017 - 06.2018

Sales Associate (Temp)

Lidl
07.2017 - 11.2017

Courier/Lead Courier (Team Lead)

Guardian Pharmacy (Southern Pharmacy Services)
05.2016 - 07.2017

Driver

Domino's Pizza
11.2015 - 05.2016

Specimens Processor (Temp)

Aerotek
08.2015 - 11.2015

Sales Associate

Vaperite
02.2015 - 07.2015

Cashier/Bagger

Publix
10.2014 - 02.2015

Driver

Papa John's Pizza
01.2008 - 08.2014

High School Diploma -

Central Davidson High School