Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Ronnie Orr Brown

Event Coordinator Marketing Advisor
Kenosha,WI

Summary

Dynamic leader and seasoned Bar Manager at Coin’s Sports Bar Benes Bar Century Pub and Dukes, I excel in customer relationship building and strategic planning, driving organizational growth. Leveraged team collaboration and marketing savvy to increase client bookings and foster a loyal customer base.

Expert in staff training and mentoring, ensuring top-notch service and operational efficiency.

Overview

2025
2025
years of professional experience

Work History

Bar Manager

Coin’s Sports Bar
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.

Booking Agent

Coin’s Sports Bar
  • Maintained accurate records of all bookings, enabling easy access to information and effective communication among team members.
  • Provided exceptional customer service to both clients and venue representatives, fostering long-lasting professional relationships.
  • Streamlined booking processes for increased efficiency and reduced turnaround time.
  • Facilitated clear communication between artists, management, promoters, and venue staff to guarantee a successful event execution from start to finish.
  • Improved artist scheduling by implementing efficient calendar management systems.
  • Ensured timely payment processing for all booked events through meticulous invoicing practices and follow-up communications with vendors or venues.
  • Meticulously tracked expenses related to bookings – including travel costs, accommodations – managing budgets effectively and reducing overall costs for clients.
  • Leveraged social media platforms to maximize artist exposure and generate interest in upcoming events or promotions.
  • Conducted thorough market research to identify emerging trends in the entertainment industry for better targeting of potential clients.
  • Increased client bookings by establishing strong relationships with talent agencies and venues.
  • Developed customized marketing strategies to promote artists, resulting in increased brand visibility.
  • Collaborated closely with public relations teams to develop press releases, interviews, and promotional materials supporting client engagements.
  • Advised clients on career development strategies based on market analysis and industry insights while keeping their best interests in mind.
  • Negotiated competitive rates for clients, securing cost-effective contracts and maximizing profits.

Bartender

Coin’s Sports Bar
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.

Barback and Bartender

Century Pub
01.2024 - Current
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
  • Replaced empty kegs and soda syrups.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Assisted in setting up and breaking down bar area for special events.
  • Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
  • Delivered food to customers at bar and tables.
  • Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
  • Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
  • Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
  • Greeted customers and provided friendly, knowledgeable service.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
  • Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Collaborated with kitchen staff to expedite food orders for bar patrons, leading to improved guest satisfaction.
  • Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
  • Checked ID cards and verified bar guests were of legal age.
  • Ensured proper storage conditions were met for both perishable and non-perishable items to meet food safety standards.
  • Supported event planning efforts for private parties held at the establishment, including setup and breakdown of events.

Bartender

Creative Space
02.2020 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
  • Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.

Bartender Shift Lead

Benes Bar
03.2024 - 12.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Education

Associate Of Business Administration - Business Administration And Management

University of Wisconsin, Parkside
Kenosha, WI

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Staff training
  • Training and mentoring
  • Responsible alcohol service
  • Bar management
  • Staff scheduling
  • Conflict resolution
  • Customer relationship building
  • Health codes compliance
  • Guest interaction
  • Outgoing personality
  • Inventory control
  • Safety awareness
  • Customer relations
  • Sales promotion
  • Supervisory experience
  • Shift scheduling
  • Verbal and written communication
  • Menu updating
  • Service-oriented mindset
  • Strategic planning
  • Menu development
  • Foodservice management
  • Event coordination
  • Restaurant management
  • Legal compliance
  • Security oversight
  • Dining room management
  • Marketing plan development
  • Workplace safety protocols
  • Organizational growth
  • Team collaboration
  • Beverage making
  • Event planning
  • Upselling techniques
  • Promotional strategies
  • Bar staff supervision
  • ServSafe compliance
  • Marketing and sales experience
  • Hospitality and accommodation
  • Recruitment and hiring
  • Staff supervision
  • Front of house management
  • Safe food handling

Timeline

Bartender Shift Lead

Benes Bar
03.2024 - 12.2024

Barback and Bartender

Century Pub
01.2024 - Current

Bartender

Creative Space
02.2020 - Current

Bar Manager

Coin’s Sports Bar

Booking Agent

Coin’s Sports Bar

Bartender

Coin’s Sports Bar

Associate Of Business Administration - Business Administration And Management

University of Wisconsin, Parkside

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Ronnie Orr BrownEvent Coordinator Marketing Advisor