Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ronnie Pemberton

Summary

Effective Unit Secretary with superior expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management and patient database updates demonstrated over 25 years of related experience. Meticulous and hardworking Unit Secretary with strong foundation in team training and development for administrative roles. Knowledge of medical billing, appointment scheduling and medication inventory management in providing quality patient care. Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in customer service and clinical environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills. Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in customer services and clinical environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills. Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in and [Type] environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills. Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in customer and clinical environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills. Meticulous administrative professional bringing demonstrated success in managing nurse station operations, including processing lab testing orders, monitoring medication inventory and collaborating with management to foster efficiency. Accustomed to transcribing physicians' orders and liaising with healthcare professional to deliver superior care. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Microsoft office. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Effective Unit Secretary with superior expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management and patient database updates demonstrated over 25 years of related experience.

Overview

32
32
years of professional experience

Work History

HOSPITAL Unit Secretary

Jackson Memorial Hospital
03.2003 - Current
  • Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
  • Streamlined unit operations by maintaining an organized filing system for easy access to patient information.
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
  • Coordinated communication between medical staff and patients'' families, keeping everyone informed on treatment plans and progress updates.
  • Reduced wait times for patients by accurately updating charts and promptly notifying physicians of changes in medical conditions or test results.

Nursing Assistant /Medical Records and Health Information Technician

Fountainhead Nursing And Rehab
08.1992 - 02.2003
  • Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
  • Collaborated with interdisciplinary healthcare teams to develop individualized care plans for optimal patient outcomes.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.

Education

High School Diploma -

Charlstown High School
Nevis, MN
06.1982

Skills

  • Nursing station operations
  • Patient data confidentiality
  • Telephone reception
  • Patient chart maintenance
  • Incoming Call Reception
  • Incoming Call Management
  • Medical Records Maintenance
  • Electronic Recordkeeping
  • Patient Scheduling
  • Unit secretary training
  • Professional telephone etiquette
  • Patient Records Maintenance
  • Clinical Support
  • Customer Service
  • Strong Organization
  • Patient Confidentiality Practices
  • Healthcare Industry Knowledge
  • HIPAA Compliance Understanding
  • Patient Scheduling Expertise
  • Medical Terminology
  • Multitasking Abilities
  • Adaptability and Flexibility
  • Excellent Communication
  • BLS Certified
  • Office Coordination
  • Professional Demeanor
  • Teamwork and Collaboration
  • Organization and Time Management
  • Problem-solving abilities
  • Appointment Scheduling
  • EMR / EHR
  • Heartsaver CPR AED (CPR AED)
  • Administrative Support
  • CPR Certified

Timeline

HOSPITAL Unit Secretary

Jackson Memorial Hospital
03.2003 - Current

Nursing Assistant /Medical Records and Health Information Technician

Fountainhead Nursing And Rehab
08.1992 - 02.2003

High School Diploma -

Charlstown High School
Ronnie Pemberton