Technology and Innovation, Culinary and Food Community Engagement and Advocacy, Reading, Physical Fitness and Wellness, Basketball, Football, Video Games Networking and Learning
Customer service expert and managing self employed business.
Ronnie Raleigh
Los Angeles,CA
Summary
Dynamic professional with a clean driving record and strong customer relations skills, previously with Avis Budget Group. Proven ability to enhance client satisfaction through effective communication and problem-solving. Experienced in maintaining vehicle safety and cleanliness while adhering to traffic laws, ensuring a comfortable experience for all passengers.
Overview
20
20
2
2
Certification
Work History
Courtesy Bus Operator
Avis Budget Group
09.2024 - Current
- Maintained a clean and safe bus environment for the comfort of all passengers.
- I normally have contact of 200 and 1000 customers a week while driving them from and to the Lax airport.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
Gig Economist/ Personal Car Driver
Lyft HQ/ Uber Inc.
10.2013 - 10.2024
- Enhanced client satisfaction by providing timely and efficient transportation services. since October 2013.
- Maintained a high level of vehicle cleanliness, ensuring a comfortable experience for more than 100 clients a week.
- Cleaned and maintained more than 5 vehicles and assessed vehicles for damage after each shift for more than a decade of service.
- Developed strong rapport with clients, leading to repeat business and positive referrals.
- Generated, analyzed and reported data to forecast market trends and explain economic phenomena.
Professional Barber
Self Employed Barber
01.2010 - 10.2024
- Assisted with administrative tasks such as answering phone calls, managing correspondence, and maintaining accurate client records to support smooth business operations.while working in a shop from June 2010 to July 2011. to help the shop‘s team.
- Contributed to salon marketing efforts through engaging social media content showcasing before-and-after photos of client transformations.
- Maintained a clean and sanitary work environment, adhering to strict hygiene standards to ensure client safety and comfort.
- Participated in ongoing professional development opportunities, staying current on latest trends and techniques in the industry.
Videographer
Self Employed Videographer
06.2005 - 06.2017
- Produced normally 50 videos weekly according to client specifications, including desired length, style and pace.
- Operated cameras, lighting equipment, and audio gear proficiently to produce high-quality footage in various environments.
- Used software of client’s preference to edit footage into correct order and add effects as well as give an detailed consultation to assist in client’s needs.
- Developed creative approaches to video production to create unique and engaging content.
- Managed all aspects of pre-production, including location scouting, script development, and budgeting for optimal results.
- Collaborated with clients to develop creative concepts and deliver engaging video content tailored to their unique needs.
Education
Barber College Diploma - Barber Science
American Barber College
5707 Vermont Ave. Los Angeles, Ca. 9004706-2005
Skills
- Clean driving record
- Vehicle inspection
- Fuel efficiency
- Defensive driving
- Accurate recordkeeping
- Effective communication skills
- Customer relations skills
- Route planning
- Guest relations
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Clear communication
- Conflict resolution
Accomplishments
- Completed Avis Budget Group training of Courtesy Bus Operator proficiently December 2024.
- Achieved a decade of safe driving/ achieving high level of praise for customer service of a Gig Economist thru working with both Uber Inc./ Lyft HQ in October 2023.
- Achieved CDL by completing Metro transit training with accuracy and efficiency in June 2011.
- Acquired Barber's License in January 2010 by going To California state board & passing state exam proficiently.
Certification
Commercial Drivers License
Barbers License
Interests
Timeline
Courtesy Bus Operator
Avis Budget Group
09.2024 - Current
Gig Economist/ Personal Car Driver
Lyft HQ/ Uber Inc.
10.2013 - 10.2024
Professional Barber
Self Employed Barber
01.2010 - 10.2024
Videographer
Self Employed Videographer
06.2005 - 06.2017
Barber College Diploma - Barber Science
American Barber College
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