Ronnie Turpin
Massillon,United States
Summary
I have been working with individuals with developmental disabilities for over 10 years. I started out working with children and moved on to adults. I have been First Aid and CPR trained for 15+ years. I have trained staff and individuals. I have a degree in public services and a Bachelor's of Social Work from the University of Akron Wayne College in Orville. I also hold a Masters Degree in Social Work from Walden University. I am currently a Licensed Social Worker and hold my CDCA.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Case Manager
Alliance for Children and Families
09.2020 - Current
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Enclave Supervisor
TWi
06.2016 - Current
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Drove clients safely to social activities and appointments.
Hostess
Pro Football Hall of Fame
08.2015 - Current
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Resolved guest complaints to maintain complete customer satisfaction and workforce effectiveness.
- Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
- Collaborated with security personnel to maintain a safe environment for all attendees, addressing potential issues proactively.
Director of Housing Services
Alliance for Children and Families
07.2021 - 10.2022
- Established partnerships with local organizations to provide additional support services for residents.
- Spearheaded successful rent collection initiatives that led to a decrease in delinquent payments.
CDCA
CommQuest Services, Inc.
08.2019 - 04.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Summer Youth Program Coordinator
Stark Metropolitan Housing
05.2019 - 08.2020
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
Guest Services
Cleveland Browns
06.2018 - 10.2018
- Monitored staffing levels to provide adequate coverage for guest services.
- Delivered excellent guest services by answering inquiries from visitors.
Supervisor
TWi
06.2016 - 09.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Day Habilitation Specialist ll
Midwest Innovations
02.2011 - 06.2016
- Managed challenging behaviors calmly while implementing appropriate interventions according to established protocols or guidelines.
- Maintained accurate documentation of client progress, including detailed reports for case managers and other relevant stakeholders.
Sales Associate Cashier
SAMS CLUB
07.2015 - 02.2016
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Master's degree - Social Work
Walden University
01.2021
Bachelor's degree - Social Work
University of Akron Wayne College
01.2018
Associate of Science (AS) - Public Service
Stark State College of Technology
01.2015
Human and Social Services - Human and Social Services
Stark State College
01.2003
Skills
- Leadership Development
- Customer Service
- Microsoft Office
- Problem-Solving
- Organization and Multitasking
- Case Management
Certification
- Family Nurturing Center of Ohio
- Nurturing Parenting Facilitator
- Social Worker, Clinical, Master, Or Bachelor
Currentlocation
Massillon, Ohio
Personal Information
Title: Case Manager at Alliance for Children and Families
Awards
- Social Work Honorary
- Inductee of Phi Alpha Honor Society
Timeline
Director of Housing Services
Alliance for Children and Families
07.2021 - 10.2022
Case Manager
Alliance for Children and Families
09.2020 - Current
CDCA
CommQuest Services, Inc.
08.2019 - 04.2021
Summer Youth Program Coordinator
Stark Metropolitan Housing
05.2019 - 08.2020
Guest Services
Cleveland Browns
06.2018 - 10.2018
Enclave Supervisor
TWi
06.2016 - Current
Supervisor
TWi
06.2016 - 09.2018
Hostess
Pro Football Hall of Fame
08.2015 - Current
Sales Associate Cashier
SAMS CLUB
07.2015 - 02.2016
Day Habilitation Specialist ll
Midwest Innovations
02.2011 - 06.2016
Master's degree - Social Work
Walden University
Bachelor's degree - Social Work
University of Akron Wayne College
Associate of Science (AS) - Public Service
Stark State College of Technology
Human and Social Services - Human and Social Services
Stark State College
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