Ronnie Upchurch Jr.
Conowingo,MD
Summary
Dynamic security professional with extensive experience at security services skilled in report writing and conflict resolution. Proven ability to enhance workplace safety and motivate teams, ensuring optimal performance and security. Recognized for effectively managing access control and maintaining detailed logs, contributing to a secure environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services USA
03.2025 - Current
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Kept Detailed driver logs of the trucks and units coming in and out of the gates.
- Worked with management staff as well as traffic to maintain proper inventory control.
Security Officer
Allied Universal Security Services
11.2024 - 04.2025
- Monitored premises to ensure safety and security for staff and visitors.
- Conducted regular patrols to identify and address potential security threats.
- Responded promptly to alarms and incidents, coordinating with law enforcement when necessary.
- Implemented access control measures, verifying credentials of personnel and visitors.
- Tracked when employees came I and out for payroll to Cross reference times.
Order Selector
Lidl
03.2023 - 10.2024
- Coordinated order selection processes, ensuring timely and accurate fulfillment of customer requests.
- Operated pallet jacks and forklifts to efficiently transport products throughout warehouse facilities.
- Collaborated with team members to optimize product organization, enhancing picking speed and accuracy.
- Helped with staging pallets to be loaded on trucks at times when needed also helped with ware house clean up when needed.
Sr. Shift Lead
Wendy's Restaurant
06.2021 - 03.2023
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food preparation, production, and plating for quality control.
- Worked effectively in fast-paced environments.
- Worked well in team settings, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, Holiday shifts.
Assistant General Manager
Burger King
05.2018 - 03.2021
- Led daily operations to ensure efficient workflow.
- Mentored and motivated team members to achieve challenging business goals.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- very good about making sure guest knew about the guest surveys.
- Handled problematic customers and clients to assist lower-level. employees and maintain excellent customer service.
- Handled cash accurately and prepared deposits.
- Mentored and motivated team members to achieve challenging business goals.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Education
GED -
Cecil College
Elkton, MD10.2019
Skills
- Shipping and Receiving
- Report writing
- Spreadsheet Tracking
- Performing Routine Maintenance
- Workplace Safety
- Safety Standards
- Heavy Equipment Operation
- Staff Motivation and Discipline
- Forklift safety and operation
- Security guard license
Certification
- Licensed Security Guard
- Serve Safe Certification
Timeline
Security Officer
Securitas Security Services USA
03.2025 - Current
Security Officer
Allied Universal Security Services
11.2024 - 04.2025
Order Selector
Lidl
03.2023 - 10.2024
Sr. Shift Lead
Wendy's Restaurant
06.2021 - 03.2023
Assistant General Manager
Burger King
05.2018 - 03.2021
GED -
Cecil College
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