Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ronnie Vincent

Louisville,KY

Summary

Passionate servant leader with over 19 years of community-based customer service and 18 years of management experience, and earned Master of Business Administration 2016. Adept in developing quality employees and overseeing teams. Skilled at fostering customer loyalty through delivering superior customer service. In addition, I’ve also provided great financial education to many clients across the country utilizing life insurance products. The objective is to use diverse skills to grow, learn, and be an asset helping achieve company goals

Overview

25
25
years of professional experience
1
1
Certification

Work History

Independent Life and Health Agent

Global Financial Impact
10.2021 - Current
  • Conducted detailed financial reviews for individual clients to sell appropriate products to fit clients needs.
  • Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
  • Delivered guidance on financial regulations and requirements.
  • Created and implemented innovative financial strategies to increase profitability.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale

Forklift Operator/Warehouse

ProLogistix-Jeffersonville
07.2023 - 09.2023
  • Maneuvered forklift safely in congested and confined areas safely.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Food Technologist

ACOSTA (VINE DIRECT AGENCY)
08.2019 - 10.2021
  • Provided guidance on improved quality control measures to increase customer satisfaction.
  • Developed extensions and improvements to food product lines.
  • Crafted presentations to showcase proposed product line expansions and new flavors.
  • Performed regular inspections of production lines to guarantee sanitary environment.
  • Demonstrated knowledge of industry best practices regarding labeling and packaging.

Produce Manager

KROGER
07.2006 - 09.2021
  • Planned attractive produce displays, using color and texture to enhance.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Orchestrated performance-oriented environment by closely supporting team members.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.

Delivery Driver

XLPS LOGISTICS
03.2020 - 06.2020
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Assistant General Manager

POPEYES CHICKEN AND BISCUITS
09.2003 - 01.2004
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Handled cash accurately and prepared deposits.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.

Assistant Manager

PIZZA HUT
03.1999 - 01.2003
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Education

Master of Business Administration - Business Administration

INDIANA WESLEYAN UNIVERSITY
Marion, IN
05.2016

Bachelor of Science - Criminal Justice

INDIANA UNIVERSITY
New Albany, IN
05.2011

Skills

  • Operations Management
  • Team Management
  • Appointment Scheduling
  • Workplace training
  • Organized leadership
  • Team leadership and direction

Certification

  • Life Insurance License, 08/01/24
  • Driver's License
  • Forklift Certification

References

References available upon request

Timeline

Forklift Operator/Warehouse

ProLogistix-Jeffersonville
07.2023 - 09.2023

Independent Life and Health Agent

Global Financial Impact
10.2021 - Current

Delivery Driver

XLPS LOGISTICS
03.2020 - 06.2020

Food Technologist

ACOSTA (VINE DIRECT AGENCY)
08.2019 - 10.2021

Produce Manager

KROGER
07.2006 - 09.2021

Assistant General Manager

POPEYES CHICKEN AND BISCUITS
09.2003 - 01.2004

Assistant Manager

PIZZA HUT
03.1999 - 01.2003

Master of Business Administration - Business Administration

INDIANA WESLEYAN UNIVERSITY

Bachelor of Science - Criminal Justice

INDIANA UNIVERSITY

Similar Profiles

CREATE PROFILE
Ronnie Vincent