Ronny Angeles
Kearny
Summary
Prepares and distributes statements to customers while maintaining comprehensive, accurate records. Accustomed to answering questions, providing information and resolving concerns. Good communication, organizational and multitasking abilities.
Overview
6
6
years of professional experience
2004
2004
years of post-secondary education
Work History
Garden Associate
The Home Depot Inc
Clifton
04.2025 - 06.2025
- Assisted customers in selecting plants and gardening supplies.
- Provided guidance on plant care and gardening techniques to customers.
- Collaborated with team members to organize inventory and stock shelves.
- Responded to customer inquiries about gardening products and services promptly.
- Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products.
- Recommended, selected and helped locate or obtain merchandise for customers.
Customer Service Representative
DHL
Clifton
12.2024 - 02.2025
- Assisted customers with inquiries and service requests.
- Processed shipment tracking and delivery updates.
- Resolved customer complaints efficiently and professionally.
- Maintained accurate records of customer interactions.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Production Worker
Hello Fresh
Newark
08.2020 - 02.2022
- Operated production equipment efficiently to prepare meal kits.
- Assembled ingredients accurately for packaging and delivery.
- Maintained cleanliness in work areas following safety protocols.
- Packaged finished products securely for transportation to customers.
- Inspected product quality prior to packaging and shipment.
- Assisted in setting up production lines for manufacturing processes.
Billing Specialist
Bollore Logistics
Lyndhurst
02.2019 - 03.2020
- Managed billing discrepancies by coordinating with clients and internal teams.
- Maintained billing records in company systems, ensuring data integrity and security.
- Assisted in the development of billing procedures to enhance workflow efficiency.
- Collaborated with logistics teams to ensure accurate billing for services rendered.
- Generated reports on billing activities for management review and analysis.
- Managed all payments processing, invoicing and collections tasks.
Education
Eastside High School
Paterson, NJSkills
- Inventory management
- Customer relationship management
- Product knowledge
- Sales assistance
- Effective communication
- Time management
- Attention to detail
- Service-oriented mindset
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Garden Associate
The Home Depot Inc
04.2025 - 06.2025
Customer Service Representative
DHL
12.2024 - 02.2025
Production Worker
Hello Fresh
08.2020 - 02.2022
Billing Specialist
Bollore Logistics
02.2019 - 03.2020
Eastside High School