Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ronny Aviles

Fall River,MA

Summary

Accomplished Closing Manager at Orilleys Auto Parts, adept in retail inventory management and fostering customer relationships, significantly increased transaction accuracy and team morale. Expert in workplace safety and customer service, ensuring seamless shift transitions and enhanced customer satisfaction.

Competent [Desired Position] with robust background in overseeing closing operations. Adept at managing end-to-end processes to ensure seamless transaction completions. Demonstrated excellence in team leadership and problem-solving abilities.

Overview

6
6
years of professional experience

Work History

Closing Manager

Orilleys Auto Parts
03.2023 - 01.2024
  • Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
  • Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
  • Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
  • Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
  • Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
  • Utilized checklists to stay organized and ready when guests arrived and completed management duties before closing.
  • Collaborated with other department managers to address any operational issues, working together to find effective solutions.
  • Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
  • Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
  • Managed employee performance reviews providing constructive feedback leading to higher team morale and improved performance.
  • Developed strong relationships with customers through attentive service and prompt resolution of any concerns or complaints.
  • Reduced errors in financial transactions by thoroughly reviewing and verifying paperwork before submission.
  • Monitored staff performance during closings, providing constructive feedback to ensure continuous improvement in efficiency and effectiveness.

Night Manager

McDonald's
01.2020 - 10.2022
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Conducted nightly inventory management procedures to track sales and stock levels.
  • Resolved guest complaints effectively, working towards satisfactory outcomes that enhanced overall satisfaction levels.
  • Trained and mentored new and existing staff to achieve best practices.
  • Created nightly shift task lists to assign duties to each employee.

Cashier Supervisor

Price Rite Supermarkets
02.2018 - 02.2019
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
  • Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.

Education

GED -

Central High School
Bridgeport, CT
10-2017

Skills

  • Loan terms
  • Customer service
  • Customer service focus
  • Workplace safety
  • Retail inventory management
  • Relationship building
  • Closing disclosures
  • Deadline management
  • Employment verification

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of [Number] staff members.
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Collaborated with team of [Number] in the development of [Project name].

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Closing Manager

Orilleys Auto Parts
03.2023 - 01.2024

Night Manager

McDonald's
01.2020 - 10.2022

Cashier Supervisor

Price Rite Supermarkets
02.2018 - 02.2019

GED -

Central High School

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Ronny Aviles