Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ronny Ferreira

Pennsauken

Summary

Versatile professional with experience in production, upholstery services, and customer support. Skilled in operating industrial equipment, managing a small business, and delivering excellent customer service. Known for adaptability, problem-solving, and strong work ethic.

Overview

18
18
years of professional experience

Work History

Bakery Production Worker

Lumijor
01.2021 - 02.2025
  • Operated industrial mixers and ovens to produce high-quality baked goods consistently.
  • Trained new team members on safety protocols and production processes.
  • Ensured adherence to health and safety regulations during all production activities.
  • Conducted quality checks on raw ingredients and finished products for compliance with standards.

UPHOLSTERY

Own Business
10.2014 - 08.2020
  • Applied protective treatments on upholstery, leather, and vinyl for long-lasting results.
  • Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
  • Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
  • Reduced allergens and improved air quality through regular deep-cleaning of carpets, upholstery, and drapery.

Customer Service Representative

Claro Dominicana
01.2007 - 04.2012
  • Assisted customers with inquiries and provided accurate information on products and services.
  • Maintained a positive attitude while resolving customer complaints efficiently.
  • Utilized CRM software to document interactions and track customer issues.
  • Collaborated with team members to improve service quality and response times.

Education

High School Diploma -

Gaston F Deligne
Santiago Dominican Republic
06-2004

Skills

  • Order fulfillment
  • Sanitation procedures
  • Product packaging
  • Workplace cleanliness
  • Fast Learning
  • Customer service
  • Attention to detail

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Bakery Production Worker

Lumijor
01.2021 - 02.2025

UPHOLSTERY

Own Business
10.2014 - 08.2020

Customer Service Representative

Claro Dominicana
01.2007 - 04.2012

High School Diploma -

Gaston F Deligne