Jennifer Perez
KIssimmee,FL
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every client a positive and memorable experience.
Overview
22
22
years of professional experience
Work History
Admin Assitance/Teacher Assitance
Life Church academy
Kissi, FL
08.2024 - Current
- Managed office supplies inventory and placed orders when necessary.
- Provided general administrative support to staff members.
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Maintained accurate records of student attendance, grades, and behavior reports. and much more
Account Manager
Truist Bank
Kissimmee, FL
05.2016 - 05.2024
- Negotiated payment plans with customers to ensure timely repayment of debt.
- Reviewed documents such as contracts, invoices, letters and emails related to customer accounts.
- Processed payments through various methods such as credit cards, online banking.
- Identified past due accounts and contacted account holders to arrange payment.
- Contacted customers and explained debt management to encourage timely debt payments.
Collector
SunTrust Banks Inc
Orlando, FL
02.2010 - 01.2015
- Managed customer accounts by obtaining payment information and updating records.
- Verified customer account balances and processed payments accordingly.
- Maintained accurate records of all collection activities in the system database.
Front Desk
Westgate Resorts
Orlando, FL
03.2003 - 03.2010
- Greeted visitors and provided them with information about the company.
- Assisted customers in completing paperwork for services rendered.
- Performed administrative tasks such as filing documents, ordering supplies, maintaining logs.
- Organized front desk operations including scheduling appointments and managing calendars.
- Ensured that all necessary materials were available for meetings in advance of their start times.
Education
High School Diploma -
C.O.P.E
Kissimmee, FL05-2003
Skills
- Invoice Processing
- Purchase Order Management
- Invoicing and Billing
- Teamwork and Communication
- Bookkeeping
- Mail handling
- Data Entry
- Microsoft PowerPoint
- Filing
- Spreadsheet Management
- Workflow Planning
- Customer Service
- Typing [Number] WPM
- Computer Skills
- Document Management
- File Organization
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Admin Assitance/Teacher Assitance
Life Church academy
08.2024 - Current
Account Manager
Truist Bank
05.2016 - 05.2024
Collector
SunTrust Banks Inc
02.2010 - 01.2015
Front Desk
Westgate Resorts
03.2003 - 03.2010
High School Diploma -
C.O.P.E