Dynamic Student Services Coordinator at Moravian University with a proven track record in enhancing student success through effective intervention planning and strong communication skills. Adept at financial advising and program coordination, I fostered student engagement and improved study skills, ensuring timely financial aid disbursement and support for diverse student needs.
Overview
4
4
years of professional experience
Work History
Student Services Coordinator
The center global of education
Bethlehem
09.2021 - 05.2025
Company Overview: Moravian university
Monitored students' progress and identified areas for improvement through regular assessments
Assisted students in developing effective study skills and time management techniques
Assisted students in completing FAFSA applications and other financial aid forms accurately and on time
Conducted one-on-one financial advising sessions, addressing individual concerns and goals
Provided guidance on alternative financing options, such as work-study programs and part-time employment
Helped students identify potential sources of external funding, including private scholarships and grants
Maintained detailed records of student interactions and financial aid-related communications
Assisted in the development and maintenance of a financial aid knowledge base for easy reference
Collaborated with the financial aid team to ensure the timely disbursement of funds to eligible students
Moravian university
Sales Associate
TJX Companies
Bethlehem
08.2023 - 08.2024
Assisted customers with product selections and inquiries to enhance shopping experience.
Organized merchandise on sales floor to maintain visual appeal and accessibility.
Trained new associates on store policies, procedures, and customer service standards.
Engaged with customers through friendly interactions to build rapport and loyalty.
Greeted customers and provided exceptional customer service.
Handled customer complaints in a professional manner.
Education
Bachelor of Arts - International Business Management
Moravian University
Bethlehem, PA
05-2025
Skills
Time management
Microsoft Excel
Organizational skills
Communication skills
Microsoft Office
Intervention planning
Social assistance
Strong organization
Program coordination
Student support
Self motivation
Writing skills
Project management
Customer service
Microsoft PowerPoint
Management
Curriculum development
Supervising experience
Analysis skills
Teaching
Computer skills
Microsoft Word
Team collaboration
Study skills development
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Sales Associate
TJX Companies
08.2023 - 08.2024
Student Services Coordinator
The center global of education
09.2021 - 05.2025
Bachelor of Arts - International Business Management
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