Ronshea Bell
Bartlett,TN
Summary
Experienced in retail sales, leadership, and compliance. Proven track record of exceeding sales targets, managing operations, and delivering exceptional customer service. Skilled in inventory management and vendor collaboration.
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
27
27
years of professional experience
Work History
Assistant Manager
Xfinity
Memphis, TN
07.2023 - Current
- Supervise and manage a team of employees
- Assist in creating and implementing operational procedures
- Ensure customer satisfaction through effective communication
- Analyze and report on key performance metrics
- Participate in training and development programs
- Assist in recruiting and hiring new team members
- Provide feedback and coaching to team members
- Handle customer escalations and resolve issues promptly
Retail Sales Associate
Xfinity
10.2019 - 07.2023
- Delivered tailored product and service solutions to customers
- Met and exceeded monthly sales and performance targets
- Assisted with billing, account upgrades, and basic troubleshooting
- Maintained knowledge of all current promotions and offerings
- Built strong customer relationships and resolved issues efficiently
Retail Sales Merchandiser
Advantage Solutions
Memphis, TN
03.2016 - 10.2019
- Create visually appealing displays
- Build relationships with store management
- Ensure products are properly stocked
- Track inventory and sales data
- Provide excellent customer service
- Implement merchandising strategies
- Maintain cleanliness and organization in stores
- Attend regular trainings and meetings
Life Insurance Agent
Senior Life Insurance
02.2017 - 04.2018
- Provided personalized education on insurance policies to clients
- Efficiently handled insurance claims and updates for clients
- Collaborated with underwriters to ensure clients received suitable coverage
- Offered expert recommendations based on individual client needs
- Advised clients on insurance benefits and coverage options
- Processed insurance claims promptly and accurately
- Tailored insurance recommendations to meet the unique needs of each client
Retail Sales Consultant
AT&T
09.2010 - 04.2015
- Consistently exceeded sales targets by 10% quarterly
- Successfully resolved customer inquiries and provided personalized product recommendations
- Expertly activated new services for customers
- Regularly achieved top sales performance within the retail team
- Demonstrated a deep understanding of products and services to meet customer needs
Collections Sales Manager
Rent-a-center
10.2004 - 11.2010
- Effectively managed inventory, returns, and collections
- Successfully trained staff and oversaw showroom merchandising
- Implemented proactive customer growth strategies through sales and services
- Increased collection rates by developing targeted strategies
- Enhanced customer satisfaction through personalized sales approaches
- Collaborated with team members to achieve sales goals
Team Leader
FedEx
09.1998 - 07.2007
- Led night shift operations and maintained safety standards
- Organized and trained loading teams with heavy machinery
- Ensured accurate handling and documentation of dangerous materials
- Monitored team performance and provided constructive feedback
- Maintained a clean and organized work environment
Education
Bachelors, B.S. -
Mississippi State university
Skills
- Managed Scheduling
- Learning Technology
- Service Excellence
- Sales Targets
- Delivery Schedules Management
- Troubleshooting
- Merchandising
- Monthly Sales
- Customer Growth Strategies
- Product Placement
- Customer Relationships
- Store Operations
- Customer Experience
- Excellent Communication Skills
Notable Skills
- Managed Scheduling
- Learning Technology
- Service Excellence
- Sales Targets
- Delivery Schedules Management
- Troubleshooting
- Merchandising
- Monthly Sales
- Customer Growth Strategies
- Product Placement
- Customer Relationships
- Store Operations
- Customer Experience
- Excellent Communication Skills
Timeline
Assistant Manager
Xfinity
07.2023 - Current
Retail Sales Associate
Xfinity
10.2019 - 07.2023
Life Insurance Agent
Senior Life Insurance
02.2017 - 04.2018
Retail Sales Merchandiser
Advantage Solutions
03.2016 - 10.2019
Retail Sales Consultant
AT&T
09.2010 - 04.2015
Collections Sales Manager
Rent-a-center
10.2004 - 11.2010
Team Leader
FedEx
09.1998 - 07.2007
Bachelors, B.S. -
Mississippi State university
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