Human Resources Professional with over 10 years of experience assisting with and fulfilling organization needs as a generalist, consultant, business analyst and full cycle recruitment. A proven record of using my personal, communication and organization skills to lead and improve HR departments, recruit excellent personnel thereby improving department efficiencies. I garner a collaborator characteristic with effective communication skills, high quality of work, driven and highly initiative taking. Strong negotiating skills and business acumen and able to work independently.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Human Resources Training Generalist
McLane Foodservice
01.2022 - Current
Improve Experience/Engagement to reduce turnover through Immersion and World Class training programs; pull data analysis reports for LMS, active and termed teammates on a weekly and monthly basis. Report churn/retention data every period. Facilitate/coordinate New Hire Orientation. Instrumental in Teammates 30-60-90 Day conversations with Supervisors and Managers. Support All Training in the DC. Partners with Safety QA Mgr., Warehouse and Transportation supervisors to understand trainings needs for distinct roles in DC. As a Certified Front Line Leader facilitator, travel for the organization, nationally to train new and tenured leaders on best practices as a leader.
Initiate Teammate observations and safety 5.0's for the Warehouse and Transportation departments. Work with existing QT trainers, provide TTT, coaching, and refocus on training to SOPs. Assist with DC job fairs and within the community, interviewing potential candidates and administering pre-employment testing.
Certified to use ELM, maintain training records for analysis and audits in cooperation with others.
Human Resources People Lead/Business Partner
Wal-Mart
12.2020 - 09.2022
Develops, communicates, and implements HR practices and action plans to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying data from multiple resources to ensure accuracy; monitoring strategy progress and results; and identifying and addressing process improvement opportunities. Supports and advocates for associates by modeling Walmart core values; striving to ensure excellence and respect are exhibited by associates in their daily routines, store meetings, and communications; encouraging associates to lead by example and act with integrity; and correcting and/or reporting issues or concerns to management. Assists leadership with associate recruitment, hiring, staffing, on-boarding, development, succession planning, job creations, job descriptions, scheduling, attendance, and performance needs by identifying and analyzing HR (Human Resources) related issues; and providing guidance on the execution of company Total Rewards programs, benefits, and initiatives. Leads and promotes the adoption of technology services and digital solutions by utilizing and sharing resources, information, and tools; and modeling and assisting associates with new ways of working implementation efforts.
Human Resources Consultant
Baptist Memorial Hospital
02.2017 - 12.2020
Provides overall day-to-day operational support to include retention strategies, performance management, compliance and reward and recognition programs. Partners in facilitating and presenting during the organization’s bi-weekly new hire orientation. Assist managers with wage and salary matters, completing compensation related data entry. Provides policy interpretation, counseling, and support to managers in areas of employee relations, benefits, recruitment, compensation, payroll and all other HR related functions. Reviews planned disciplinary actions proposed by managers and makes appropriate recommendations based on policy for investigation and documentation. Cooperates with external customers, state/federal agency officials; collects, evaluate and answers interrogatories timely until closure of case. Proofs, edits and revise job descriptions as assigned for recruiting purposes. Compiles and analyzes data; providing input into report design/presentation of special projects as assigned; issue staff reports, turnover analysis and workforce metrics
Issue and manage licensure and certification reports throughout the month to ensure 100% compliancy of employees that hold job related credentials. Knowledge of HR regulatory standards and employment laws to include but not limited to FMLA, ADA, FSLA and Worker’s Compensation.
Human Resources Coordinator
TruGreen Ltd.
02.2017 - 12.2020
Issue weekly, monthly, and as requested staff reports. Assist and monitor on-boarding, transfer and exiting processes. Manage E-Verify/I-9 for TruGreen, manage and POC for ticket resolution data base-Siebel. Input query data for validity of report output. Assist with merit and compensation process; provide data and statistical reports. Led implementation of shared drive for TruGreen’s HR Department
HRIS Specialist II/Wage Assignment Specialist
ServiceMaster
02.2009 - 09.2012
Partnered and provided unquestionable customer service to 20k+ associates in the U.S. and Canada. Maintained career website databases to include employee testing, new hires, terminations, employment dates and compensation changes. HRIS daily processes included research, Crystal reporting, train end user on upload of new applications, testing applications and run queries. Served as expert for advanced problem solving on escalated cases and resolves complex customer issues through research, negotiation to accomplish goals. Assist in managing performance management, employee training and timekeeping websites. Assist BUs with employee related data such as job codes, transfers, tax elections and virtual files. Assist employees with payroll inquiries, benefits deductions and commission pay. Managed and trained associates as it related to the on boarding processes for LandCare. Responsible for more than 80 LandCare Branches; supervised a team of two On-boarding specialists.
Education
B.A. Arts - Applied Psychology & Organizational Management
Christian Brothers University
Memphis, TN
Skills
Data Analytics/Crystal Reporting
LMS proficient
Tableau/PeopleSoft
Excellent time management skills
Conflict management
Public speaking
ServiceNow
ATS/iCIMS/Laborworkx
Workday/Career Preference
Microsoft 365
V-Lookup/Pivot Tables
HRIS
Client-driven
Process Improvement
Certification
Certified Front Line Leader Facilitator (2023)
SHRM Certificate of Achievement
2014 Citrix V6 certification
Oracle purchasing certification
Six Sigma Green Belt 4/2007
Hobbies and Interests
Volunteerism, Travel, Member of Literacy Mid-South
Accomplishments
Subject matter expert on myHR platform. Drove PCI training numbers from 70% to 93% in less than a year. GM / RM file audit has an accountability rate of 90% (on-going). Partnered in garnering $1 Million credited to organization through WOTC process and 97% compliance rate for WOTC New Hires July 2014
Promoted to Specialist III October 2010 Created a TGL Administrative Policy and Procedural Guide Led Admin group in processing H2B Visa associates Moved Landcare’s compliance rate to 90% within one year Promoted to HR Specialist II July 2009 Coordination of Snow/Quick Hires for Mid-Atlantic and Northeast Regions
Timeline
Human Resources Training Generalist
McLane Foodservice
01.2022 - Current
Human Resources People Lead/Business Partner
Wal-Mart
12.2020 - 09.2022
Human Resources Consultant
Baptist Memorial Hospital
02.2017 - 12.2020
Human Resources Coordinator
TruGreen Ltd.
02.2017 - 12.2020
HRIS Specialist II/Wage Assignment Specialist
ServiceMaster
02.2009 - 09.2012
B.A. Arts - Applied Psychology & Organizational Management