Rony Borgelin
Vero Beach,FL
Summary
Dedicated and reliable individual with years of entrepreneurial leadership experience and a degree in Supervision and Management. Highly motivated and hardworking with extensive experience in managing administrative and customer service, security and personnel.
Well-versed in training, coaching, motivating, collaborating and supporting staff members.
Overview
11
11
years of professional experience
Work History
Security Officer
Security Services Inc.
Vero Beach, FL, FL
03.2026 - Current
- Conducted regular patrols to identify and address potential safety hazards.
- Developed incident reports detailing findings and actions taken during events.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Responded promptly to alarms, incidents, and emergencies, coordinating with law enforcement as necessary.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Security Officer
Moorings Park
NAPLES, Florida
02.2020 - 03.2026
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Monitored Sara's system
- Wrote detailed reports and registered residents' guests.
- Monitored premises to ensure safety and security of residents and staff.
- Responded promptly to incidents, coordinating with emergency services as needed.
- Trained new security personnel on operational procedures and emergency response guidelines.
- Collaborated with management to revise and improve security policies for effectiveness.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
Operations Manager
Ron Spotless Mobile Detailing
NAPLES, Florida
04.2021 - 04.2026
- Executed marketing strategies to enhance brand awareness and engage new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained safety regulations.
- Handled vehicle details.
- Managed business bookkeeping.
- Trained and mentored team members on best practices for vehicle care and detailing techniques.
- Streamlined mobile detailing operations to enhance service delivery and customer satisfaction.
- Developed and maintained relationships with external vendors and suppliers.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Supervisor
Immaculate Flight
Naples, FL
04.2024 - 11.2024
- Assisted the Operations Manager with administrative duties and tasks by conducting daily audits of employees and timesheets, as well as monitoring staffing levels.
- Ensured the successful and efficient daily execution of company-wide operations to deliver best-in-class service to our clients.
- Assisted with the overall day-to-day operations in my location, ensuring safety compliance, quality control, execution of standard operating procedures, and implementation of the organization’s mission and talent strategy.
- I was tasked with detailing high-end luxury aircraft and engaging in face-to-face interactions with numerous clients.
- Ensured quality control through pre and post-checklists; collaborated, trained, and coached teammates based on company SOPs.
- I oversaw inventory and supplies to assist with product ordering.
- Trained and mentored team members on best practices for efficiency and quality control.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Security Guard
Preferred Security Providers
Marco Island, Florida
06.2016 - 02.2020
- Secured premises, personnel, and property by conducting regular patrols.
- Utilized Closed Circuit Television (CCTV) and alarm systems to detect unauthorized activity.
- Managed entry points and verified credentials.
- Documented incidents, daily logs, and surveillance findings.
- Acted immediately to handle security breaches or emergencies.
- Assisted with crowd management and security for special events.
Stocker
Walmart
01.2015 - 06.2016
- Unloaded trucks, moved inventory from the backroom to the sales floor, and organized the storage area.
- Stocked and zoned shelves ensuring products are properly rotated to maintain quality.
- Verified price accuracy, managed inventory levels, and performed audits on freight.
- Assisted customers in finding products and answered questions while working on the sales floor.
- Cleaned up, removed damaged goods, and adhered to safety guidelines for operating equipment.
Education
Supervision and Management
Florida Southwestern State College
Naples, FL05.2024
Associate of Arts -
Florida SouthWestern State College
Naples, FL05.2021
Skills
- Leadership Skills
- Customer Service
- Communication
- Business development
- Active Listening
- Quality Control
- Sales
- Coaching
- Detailed-oriented
- Inventory Management
- Bookkeeping
- Business Ethics
Languages
English Fluent - 04
French Proficient - 03
Haitian Creole Native - 05
Interests
mechanic, detailing, maintenance
Timeline
Security Officer
Security Services Inc.
03.2026 - Current
Supervisor
Immaculate Flight
04.2024 - 11.2024
Operations Manager
Ron Spotless Mobile Detailing
04.2021 - 04.2026
Security Officer
Moorings Park
02.2020 - 03.2026
Security Guard
Preferred Security Providers
06.2016 - 02.2020
Stocker
Walmart
01.2015 - 06.2016
Supervision and Management
Florida Southwestern State College
Associate of Arts -
Florida SouthWestern State College