Rony Botts
Murfreesboro,TN
Summary
Experienced clinic manager and surgery scheduler with strong focus on patient coordination and administrative efficiency. Adept at managing complex schedules, ensuring seamless communication between medical teams, and adapting to evolving needs. Known for collaborative mindset, reliability, and achieving optimal outcomes in fast-paced healthcare environments. Proficient in medical terminology, electronic health records, and patient care coordination.
Overview
14
14
years of professional experience
Work History
Clinic Manager/ Surgery Scheduler
Nashville Neurosurgery Associates
06.2012 - Current
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Established and maintained effective communication with staff and physicians to maintain high-quality patient care and improve operational efficiency.
- Created opportunities for cross-training employees to better understand different roles.
- Created protocols to ensure timely and appropriate patient care.
- Scheduled surgeries, managed pre-certifications, and verified insurance coverage.
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to evaluate problems, discuss solutions, and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Scheduled surgeries, managed pre-certifications, and verified insurance coverage.
- Educated patients about surgeries and provided treatment plan documentation.
- Streamlined operational efficiencies by collaborating with surgeons, anesthesiologists, and nursing staff to coordinate timely surgeries.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Ensured optimal patient care by maintaining detailed records of medical histories, insurance information, and surgical consents.
- Demonstrated adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while balancing routine surgery demands appropriately.
- Resolved patient complaints in a timely manner and ensuring positive experience for all parties involved.
Medical Assistant
Dr. Christopher Kauffman
08.2010 - 06.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Education
High School Diploma -
Lebanon High School
Lebanon, TN05.2008
Medical Assistant
Remington College
Nashville, TNSkills
- Patient care coordination
- Decision-making
- Critical thinking
- Training and mentoring
- Clinical staff management
- Patient relations
- Problem identification
- Electronic medical record software
Timeline
Clinic Manager/ Surgery Scheduler
Nashville Neurosurgery Associates
06.2012 - Current
Medical Assistant
Dr. Christopher Kauffman
08.2010 - 06.2012
High School Diploma -
Lebanon High School
Medical Assistant
Remington College
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