Manufacturing Quality Supervisor with 10+ years of experience in quality control, production oversight, and continuous improvement within high-volume manufacturing environments. Proven ability to lead teams, drive defect reduction, and ensure compliance with quality standards such as ISO 9001. Skilled in root cause analysis, process optimization, and cross-functional collaboration to deliver consistent, high-quality results.
Overview
20
20
years of professional experience
Work History
Production and Quality Supervisor
Sumitomo Rubber USA
Tonawanda, USA
08.2017 - 12.2024
Supervised and developed a team of 60+ union employees across production and quality operations
Led daily quality operations ensuring compliance with internal standards and customer expectations
Oversaw in-process and final inspections to maintain product quality and reduce defects
Conducted root cause analysis using tools such as 5 Whys, Fishbone, and PDCA
Partnered with engineering, production, and supply chain teams to resolve quality issues
Drove continuous improvement initiatives resulting in reduced scrap and improved efficiency
Ensured adherence to safety, regulatory, and quality system requirements (ISO-based standards)
Reviewed and approved quality documentation, inspection records, and test results
Supported internal audits and maintained audit readiness
Quality Specialist
Sumitomo Rubber USA
Tonawanda, USA
05.2014 - 07.2017
Conducted audits and inspections to ensure compliance with quality standards
Led investigations into nonconformances and implemented corrective actions
Trained team members on quality procedures and best practices
Quality Engineer
Goodyear Dunlop Tires
Tonawanda, USA
10.2011 - 04.2014
Managed quality assurance processes for tire manufacturing
Analyzed production data and improved product performance
Handled customer complaints and ensured quality alignment
Quality Engineer
Buffalo Wire Works
Buffalo, USA
10.2008 - 09.2011
Performed trend analysis and implemented corrective actions
Coordinated resolution of material nonconformance issues
Quality Control Inspector
AccuMED Technologies
Buffalo, USA
01.2005 - 01.2008
Conducted inspections of incoming materials and ensured compliance