Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Generic

Rony Tannoukhi

Land O Lakes,Florida

Summary

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated student interested in applying excellent communication and interpersonal skills to a Sales Associate role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

Papa John's Pizza
Land O Lakes, Florida
11.2023 - Current
  • Provided customer service support to ensure satisfaction.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Utilized point-of-sale systems for taking orders from customers.
  • Rotated through series of different stations based on team needs.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.

Manager

Beirut Bakery and Meat Market
Tampa, FL
03.2023 - 05.2023
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Developed and maintained positive relationships with customers and vendors.
  • Resolved issues related to receiving errors such as incorrect quantities or missing items.
  • Accepted and processed credit and cash payments, making correct change from cash register drawer.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Resolved customer complaints promptly and professionally.
  • Prepared deposit slips for all incoming funds according to established procedures.
  • Balanced assigned drawers on a daily basis using manual calculations or computerized systems.
  • Ensured adherence to all closing procedures and policies.
  • Organized promotional displays within the store to increase sales volume.
  • Coordinated with store personnel to ensure opening and closing procedures were followed correctly.
  • Conducted regular inventory checks to keep merchandise stocked and accounted for.
  • Handled incoming calls from customers regarding product inquiries or orders.

Sales Floor Associate

Dollar Tree
Land O Lakes, Florida
03.2023 - 03.2023
  • Greeted customers upon entering store and provided assistance in locating desired items.
  • Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
  • Operated cash register to process customer purchases accurately and efficiently.
  • Maintained a friendly and professional demeanor while interacting with customers and colleagues alike.
  • Resolved customer complaints promptly and professionally according to company policies.
  • Processed returns and exchanges quickly and efficiently while ensuring customer satisfaction.
  • Provided exemplary customer service at all times by being attentive, courteous, and helpful in responding to customer inquiries or requests.
  • Managed time effectively between tasks such as restocking shelves and assisting customers with purchases.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Counted and balanced cashier drawers.

Team Member

Taco Bell
Land O Lakes, Florida
12.2022 - 02.2023
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Prepared food items according to company recipes and standards.
  • Greeted customers in a friendly manner and took orders accurately.
  • Cleaned and maintained the dining area, kitchen equipment, and counters.
  • Stocked supplies such as napkins, condiments, trays, cups, lids, straws.
  • Maintained knowledge of current menu items and promotions.
  • Provided excellent customer service by attending to guests needs promptly.
  • Adhered to health and safety regulations while handling food products.
  • Assisted fellow team members with various duties when needed.
  • Utilized proper portion control methods for all served items.
  • Checked food quality throughout shift to ensure freshness of ingredients used.
  • Followed established guidelines for product rotation to ensure freshness of stock.
  • Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
  • Served orders to customers at windows, counters and tables.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Modified requested menu items in POS system to customize orders.
  • Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.

Sales Associate

Eliana Beauty Supply
Tampa, FL
12.2021 - 05.2022
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Handled customer complaints in a professional manner.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Upsold additional items based on customer interests and needs.
  • Demonstrated product features and benefits for customers' needs.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Answered store and merchandise questions and led customers to wanted items.
  • Described merchandise and explained use, operation and care.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Education

High School Diploma -

Cypress Creek High School
Wesley Chapel, FL
05-2024

Skills

  • Customer Service
  • Client Service
  • Positive Attitude
  • Money Handling
  • Desire For Efficiency
  • Point Of Sale System
  • Cleaning
  • Workplace Safety
  • Passion For Continuous Learning
  • Deep Knowledge Of Business
  • Fluent In [English & Arabic]
  • Computer Skills
  • Flexible Schedule
  • Heavy Lifting
  • Product Knowledge
  • Clear Communication
  • Following Instructions

Affiliations

  • Flying with a flight simulator/ perusing avation career in the future.
  • Go to the gym 3-4 times a week.
  • Playing soccer and football.
  • Enjoy playing video games.
  • Enjoy watching videos about new technology and releases.
  • Watch car build/ mechanic videos, and PC building.

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

Accomplishments

  • First and second semester honor role for 2 years (2022-2024).
  • School "Howelbration Award" for journalism.

Certification

  • Fusion 360 Certified.
  • Adobe Indesign Certified.

References

References available upon request.

Timeline

Team Member

Papa John's Pizza
11.2023 - Current

Manager

Beirut Bakery and Meat Market
03.2023 - 05.2023

Sales Floor Associate

Dollar Tree
03.2023 - 03.2023

Team Member

Taco Bell
12.2022 - 02.2023

Sales Associate

Eliana Beauty Supply
12.2021 - 05.2022

High School Diploma -

Cypress Creek High School

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Rony Tannoukhi