RONYA CARAWAY
Oklahoma City,OK
Summary
Highly efficient Human Resources Officer offering 15 years of performance in fast-paced and challenging administrative environments. Resourceful team player focused on developing efficient processes using knowledge of HR administration, recruiting and employee records management. Adaptable and strategic with strong proficiency in multiple computer software programs.
Overview
4
4
years of professional experience
Work History
Human Resources Assistant
Department of the Navy NROTC OU
Norman, OK
12.2022 - Current
- Created, organized and maintained employee personnel files kept sensitive data secure.
- Guided new students through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Assisted candidates with application processes by answering questions about application, performed security clearance background checks, and handled drug screening paperwork.
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Developed and maintained training materials and packets for new students.
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
Medical Support Assistant
OKlahoma City Veterans Health Administration
Oklahoma City, OK
07.2020 - 12.2022
- Verified accurate patient demographic and insurance information to enter into electronic medical system.
- Answered telephone calls, recording accurate messages and relaying to designated staff.
- Communicated pertinent information and potential problems to physicians and nurses.
- Entered codes, based on diagnosis to maintain accuracy for billing department.
- Collected patient vital signs, weight, chief complaints and pain assessment.
- Delivered direct and indirect patient care in accordance with hospital and physician practice policies.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Organized charts, documents and supplies to maintain team productivity.
- Scheduled appointments for patients via phone and in person.
Census Field Supervisor
Department Of Commerce Census Bureau
Oklahoma City, OK
01.2020 - 07.2020
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Guided employees in handling difficult or complex problems.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Recruited, interviewed and selected employees to fill vacant roles.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Admissions Advisor
Heavy Equipment Colleges Of America
Oklahoma City, OK
03.2019 - 09.2019
- Assisted students in understanding academic application processes, admissions requirements and financial aid options.
- Collaborated with financial aid, education and career services departments to achieve student enrollment targets.
- Thoroughly reviewed admissions applications and evaluated credentials to approve students for enrollment.
- Responded to requests for information about [Type] enrollment process.
- Processed admissions applications and transcript requests to facilitate student enrollment.
- Received incoming calls from potential students and provided detailed information about institution.
- Brought in new students with effective outreach plans.
Education
Master of Arts - Rehabilitation of The Blind
University of Arkansas At Little Rock
Little Rock, AR12.2010
Bachelor of Arts - Communication
University of Central Oklahoma
Edmond, OK05.2005
Associate of Science - Health Administration
Community College of The Air Force
Montgomery, AL06.2003
Associate of Arts - Liberal Studies
Rose State College
Oklahoma City, OK05.2003
Skills
- Recruitment
- Employee Relations
- Communication Management
- Personnel Records Maintenance
- Talent Recruitment
- Conflict Management
- Technical Support
- New Hire Orientation
- Administrative Assistance
- Maintaining Files
- Effective Planning
- HR Policies
- Compensation/Payroll
- Teaching
Timeline
Human Resources Assistant
Department of the Navy NROTC OU
12.2022 - Current
Medical Support Assistant
OKlahoma City Veterans Health Administration
07.2020 - 12.2022
Census Field Supervisor
Department Of Commerce Census Bureau
01.2020 - 07.2020
Admissions Advisor
Heavy Equipment Colleges Of America
03.2019 - 09.2019
Master of Arts - Rehabilitation of The Blind
University of Arkansas At Little Rock
Bachelor of Arts - Communication
University of Central Oklahoma
Associate of Science - Health Administration
Community College of The Air Force
Associate of Arts - Liberal Studies
Rose State College