Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Public Service
Languages
Timeline
Generic

Roodi Katoola

Farmington Hills

Summary

Experienced pharmacy professional with a strong background in clinical and operational skills. Dedicated to ensuring the safe and effective management of medications. Demonstrated ability to collaborate effectively with healthcare teams and adapt to evolving needs in the field. Skilled in patient counseling, medication therapy management, and regulatory compliance. Reliable team player committed to achieving optimal patient outcomes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Staff Pharmacist

Kroger pharmacy
09.2022 - Current
  • Demonstrated commitment to providing customer service that makes both internal and external customers feel welcome, important, and appreciated
  • Administered immunizations to customers following Kroger’s standing orders/procedures and successfully provide clinical services
  • Dispensed medication to customers pursuant to prescriptions following laws, regulations, policies/procedures and contractual/ethical standards
  • Reviewed prescriptions issued by prescribers to ensure accuracy and determine formulas and ingredients needed
  • Verified new medication against existing medication and patient profiles to ensure that there are no drug or drug disease interactions prior to filling prescription
  • Verified the work of the pharmacy technicians and interns, including the accuracy of all prescriptions assembled
  • Followed all state and federal laws regarding annual personal licensing application/renewal
  • I am involved in a range of services provided to individual patients to optimize therapeutic outcomes which includes helping patients get the most benefit from their medications and detect and prevent costly medication problems, reviewed of all medications prescribed by all prescribers providing care to the patient, and any over the counter and herbal products the patient may be taking to identify and address medication problems
  • Problems may include medications not being used correctly, duplication of medications, unnecessary medications, and the need for medication(s) for an untreated or inappropriately managed condition; I conducted in depth, medication-related education, consultation, and advice provided to patients, family and/or caregivers to help assure proper use of medications by Collaborating with the patient, physician, and other health care providers to develop and achieve optimal goals of medication therapy

Pharmacy Intern

Giant Eagle
10.2021 - 03.2022
  • Assisted the pharmacist in maintaining inventory records and all record keeping needed for legal compliance with Giant Eagle Policy
  • Counseled patients on medication use
  • Complied with all federal and state laws, rules, regulations, policies, and procedures while assisting in the daily operational duties
  • Focused on customer satisfaction and maintained quality assurance standards
  • Maintained prescription prioritization throughout prescription processing including translation of SIG codes, product selection, drug measurements, and labeling
  • Resolved third party rejections and completed any manual claim forms
  • Communicated with all healthcare professionals when permissible
  • Administered immunizations, under the supervision of the pharmacist on duty

Pharmacy Intern

Meijer
09.2018 - 05.2021
  • Performed duties as assigned and supervised by the pharmacist in accordance with standard operating procedures for entering, third party processing, filling, and dispensing prescriptions
  • Assisted pharmacists in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (ex: blood pressure checkup, medication therapy management)
  • Resolved customer issues and answered questions to ensure a positive customer experience
  • I reported prescription errors to pharmacist on duty and adhered to company policies and procedures in relation to pharmacy errors
  • Took customers to OTC aisle, when possible, to assist in locating products
  • Communicated with various healthcare practitioners regarding prior authorization and patient refills
  • Counseled patients on appropriate over-the-counter medications
  • Trained and guided new pharmacy technicians, improving overall performance of the pharmacy

Furniture Salesman

Art Van Furniture
12.2017 - 12.2018
  • I was Responsible for providing superior customer service and maintaining in-depth knowledge of products, services, and payment options
  • Identified customers need and provided appropriate solutions using approved selling practices
  • Partnered with other sales associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)

Pharmacy Technician

Meijer pharmacy
08.2016 - 09.2018
  • Communicated with healthcare providers, insurance companies, and patients in person, by email, and telephone
  • Received and stored incoming inventory, verified quantities against invoices, and checked for outdated medications
  • Made requisitions for drugs and supplies with professional guidance from the pharmacists

Cashier

Rite Aid
12.2015 - 11.2017
  • Provided excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints
  • Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register
  • Maintain the cleanliness and organization of the store
  • Stock store shelves and endcaps with merchandise

Education

Doctor of Pharmacy -

Northeast Ohio Medical University (NEOMED)
Rootstown, OH
05.2022

Pharmacy Pre-requisite -

Oakland Community College
Farmington Hills, MI
07.2018

Skills

  • Medication Utilization Review
  • Medication dispensing
  • Pharmacy automation systems
  • Immunization administration

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Directly supervised Pharmacy Technicians, interns and support staff.

Certification

  • Pharmacist License, 5302414608
  • Controlled Substance License, 5315236393
  • Basic Life Support for Healthcare Providers Certification, American Heart Association (AHA), 07/11/24, 01KCUJR
  • Pharmacy-based Immunization Delivery Certificate, American Pharmacist Association (APhA), 08/01/19
  • Medication Therapy Management (MTM), APhA, 05/01/20

Public Service

APHA FLU shot clinic at NEOMED, Rootstown, OH, 09/17/20, Administering vaccinations

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Staff Pharmacist

Kroger pharmacy
09.2022 - Current

Pharmacy Intern

Giant Eagle
10.2021 - 03.2022

Pharmacy Intern

Meijer
09.2018 - 05.2021

Furniture Salesman

Art Van Furniture
12.2017 - 12.2018

Pharmacy Technician

Meijer pharmacy
08.2016 - 09.2018

Cashier

Rite Aid
12.2015 - 11.2017

Pharmacy Pre-requisite -

Oakland Community College

Doctor of Pharmacy -

Northeast Ohio Medical University (NEOMED)

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Roodi Katoola