Roodkemely Pierre Louis
Yonkers,NY
Summary
Dynamic professional with military experience at the United States Marine Corps, excelling in emergency response and safety monitoring. Proven track record in customer service and team collaboration, enhancing guest satisfaction through effective communication and attention to detail. Adaptable and committed to continuous improvement, ensuring operational excellence in high-pressure environments.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Dynamic individual with hands-on experience in U.S Marine Corp and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Reliable and observant with strong sense of responsibility and upbeat attitude. Understanding of safety protocols and emergency response procedures, combined with skills in surveillance and risk assessment. Dedicated to ensuring safe and secure environment.
Overview
4
4
years of professional experience
Work History
Infantry
United States Marine Corps
08.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
Host
Cheesecake Factory Inc
08.2025 - 09.2025
- Greeted and seated guests efficiently to enhance dining experience.
- Managed reservation system to optimize table turnover and guest flow.
- Collaborated with servers and kitchen staff for seamless service coordination.
- Trained new hosts on company policies and customer service standards.
- Resolved guest inquiries and concerns promptly to maintain satisfaction levels.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Security Officer
United Service Companies
07.2025 - 08.2025
- Monitored premises to ensure safety and security of personnel and property
- Conducted regular patrols, identifying potential security risks and implementing preventive measures
- Responded promptly to alarms and emergency situations, coordinating with local law enforcement as needed
- Maintained accurate logs of incidents and daily activities, ensuring compliance with company policies
- Collaborated with management to develop improved security procedures and incident reporting systems
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Park Attendant
Universal Studios
04.2022 - 2023
- Assisted guests with inquiries and provided information about park attractions and amenities.
- Maintained cleanliness of park areas, ensuring a safe and welcoming environment for visitors.
- Monitored guest activities to ensure compliance with safety regulations and park policies.
- Collaborated with team members to efficiently manage crowd flow during peak times.
- Engaged in training sessions to enhance customer service skills and operational knowledge.
- Conducted routine inspections of facilities, reporting maintenance needs to appropriate personnel.
Education
High School Diploma -
MINISTRY OF NATIONAL AND VOCATION TRAINING
REPUBLIC OF HAITI07-2019
Skills
- Customer service
- Team collaboration
- Guest services
- Attention to detail
- Safety monitoring
- Access control
- Incident reporting
- Policy enforcement
- Military experience
- Emergency response
- Maintaining equipment
- Offensive and defensive combat operations
- Military operations planning
Accomplishments
My biggest accomplishments is Achieved something me and my team think that was impossible while in mission to capture a someone who was kidnapped by some people who was asking money and the guy they took was a u.s citizen but he was in another country so we got deployed and have a mission to bring this man back to america and those people who kidnap him was really dangerous and me and my team was giving 110% to bring him back that was my biggest accomplishment in a marine corp.
Languages
French
Native or Bilingual
English
Full Professional
Creole
Native or Bilingual
Interests
- Martial Arts
- Gym Workouts
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
Timeline
Host
Cheesecake Factory Inc
08.2025 - 09.2025
Security Officer
United Service Companies
07.2025 - 08.2025
Infantry
United States Marine Corps
08.2023 - Current
Park Attendant
Universal Studios
04.2022 - 2023
High School Diploma -
MINISTRY OF NATIONAL AND VOCATION TRAINING