To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Adult Mental Health Therapist
Path
04.2024 - Current
Ensuring scope of practice in ethical and following guidelines
Working on developing and ensuring the effectiveness of the counselor-client
relationship.
Gaining more insights/knowing how to understand better and approach uncomfortable
situations (ex, suicide, natural disasters, stillbirth).
Determining client’s proper level of care to ensure their needs are being met
Administrative, intake assessment, and other preliminary assessments (ex, GAD, PSTD
screening tools).
Monitor and evaluate clients' progress throughout the course of therapy, adjusting
treatment plans as needed to ensure effectiveness and client satisfaction.
Collaborate with other healthcare professionals, such as psychiatrists, physicians, social
workers, and community resources, to coordinate comprehensive care for clients.
Provide crisis intervention and support to clients experiencing acute mental health crises
or emergencies.
Diagnosing using proper ICD code.
Billing, coding, and collecting payments
Treatment planning
Crisis intervention
Referrals, report and record-keeping
Social Work Case Manager
AmeriHealth Caritas
09.2023 - 04.2024
Optimized client well-being by conducting comprehensive assessments and developing tailored service care plans.
Ensured timely access to services (e.g., PERS, HDM, Transportation, Therapy) by coordinating care with interdisciplinary teams.
Coordinated successful transitions for clients through thorough discharge planning and follow-up support.
Increased community engagement by connecting clients to appropriate resources and social activities.
Promoted self-advocacy skills among clients by providing information, tools, and encouragement to make informed decisions.
Reduced recidivism rates through targeted interventions focused on addressing underlying factors contributing to repeated crises.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Collaborated with healthcare providers to ensure optimal physical health outcomes for clients in need of medical attention.
Case Management
Patient Care Coordinator
06.2020 - 01.2022
Completed monthly health risk assessment to assess the client's physical and mental well-being.
Successfully managed a monthly caseload (80 people) of critical incidents (i.e., missing persons, abuse, hospital visits).
Submitted completed timesheets by deadlines, reporting allocating hours on Person-Centered Service Plan (PCSP), monthly service reports on InterRAI, TruCare, HHA, and all paperwork needed to expedite the process.
Compiled information and eligibility requirements for community resources to assist clients in increasing knowledge and self-sufficiency within their home/community.
Established and maintained professional relationships with various care providers to ensure proper care gets delivered on time.
Intern Counselor
Chrysalis Wellness Center Inc
06.2023 - 08.2023
Designed safe and supportive environment for clients to discuss issues.
Attended weekly individual and group supervision to enhance learning.
Collaborated with multidisciplinary teams to provide comprehensive support for clients' wellbeing.
Assessed, diagnosed and treated adults and/or children ages 13+ with behavioral and mood problems to determine proper treatment plans both in person and via Telehealth.
Guided clients in effective therapeutic exercises integrated from CBT, SFT, EFT, DBT, MI, and Psychodynamic.
Developed treatment plans to help clients build self-confidence, identify strength, and build resilience.,
Provided case management services to connect clients and families to appropriate community resources.
Determined clients' risk of self-harm or other dangerous behaviors.
Provided emergency response in crisis situations to diffuse distress.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Therapist - Internship
Hispanic Community Counseling Services
03.2021 - 12.2022
Established positive rapport and maintained client confidentiality
Created individualized treatment plans per client needs and as needed
Prepared and efficiently maintained client EHR charts in accordance with state regulations
Diagnosed and treated various mental health disorders and conducted ongoing assessments (i.e., Dementia Rating Scale, ASEBA-Web 2020, Beck Depression, etc.) Daily meetings with clients (via Telehealth/in-person) to provide counseling, treatment, and readjust treatment plans every 6-12 mos
While working alongside a supervisor to implement crisis intervention techniques
Co-facilitated group planning and implementing activities.
Jefferson Health-Drug Prior Authorization Staff
Abington Hospital
07.2019 - 03.2020
Developed strong relationships with patients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Collaborated with providers, patients, insurance, and pharmacy personnel to ensure patients could obtain their medications on time.
Identified viable payment sources for patients and worked closely with insurance to provide as much clinical evidence as possible to avoid claim denials.
Established good rapport by placing follow-up calls, emailing, and faxing patients during the process to assure proper care.
Maintained passive knowledge of current medical modalities and protocols which include neurology and behavioral health ICD 10 codes
Ensured the updates and accuracy of patient's medication prior to authorization and appealed for questionable denials to avoid delays.
Internship
Neurology, Psychiatry, and Balance Therapy Center, LLC
08.2018 - 07.2019
Escorted patients to and from exam rooms to measure height, weight, and high blood pressure.
Responsible for cleaning and sanitizing treatment areas between transitioning patients.
Assisted staff with setting up equipment and carrying out administrative duties such as faxing, typing, copying, shredding, and scanning.
Gathered, organized and input information into digital database.
Assisted with transcranial magnetic stimulation (TMS) for depression treatments.
Interacted with adults and adolescents with neuropsychiatry disorders and acquired knowledge to implement treatment plans that involved crisis intervention techniques, behavioral reinforcement, and emotional support to develop an effective intervention plan.
Education
Masters in Clinical and Counseling -
Chestnut Hill College
Philadelphia, PA
08.2022
Bachelor of Arts in Psychology -
Arcadia University
Glenside, PA
05.2019
Associates of General in Liberal Arts -
Chestnut Hill College
Philadelphia, PA
08.2016
Certificate - Perinatal/Postpartum Mood Disorder
Postpartum Support International (PSI)
2024 - 2024
Skills
Trauma-informed care
Teamwork and Collaboration
Time Management
Problem-solving abilities
Reliability
Excellent Communication
Organizational Skills
Case Documentation
Biopsychosocial Assessments
Cognitive behavioral therapy
Adaptability
Relevant Experience
Licensed Professional Counselor-Assistant (LPC-A)
Trauma-Informed Care (TIC) training
Adverse Childhood Experiences (ACEs) competent
Gatekeeper Trained for Suicide Prevention
Telehealth and in-person counseling
Individual, group, and couple counseling
Certified postpartum mental health provider
Languages
English
Full Professional
Creole
Native or Bilingual
Certification
Certified Perinatal Mood Disorder Counselor, Postpartum Service International - July 2024
LPC-A - Licensed Professional Counselor-Associates
Affiliations
Postpartum Support International (PSI)
Timeline
Certificate - Perinatal/Postpartum Mood Disorder
Postpartum Support International (PSI)
2024 - 2024
Adult Mental Health Therapist
Path
04.2024 - Current
Social Work Case Manager
AmeriHealth Caritas
09.2023 - 04.2024
Intern Counselor
Chrysalis Wellness Center Inc
06.2023 - 08.2023
Therapist - Internship
Hispanic Community Counseling Services
03.2021 - 12.2022
Case Management
Patient Care Coordinator
06.2020 - 01.2022
Jefferson Health-Drug Prior Authorization Staff
Abington Hospital
07.2019 - 03.2020
Internship
Neurology, Psychiatry, and Balance Therapy Center, LLC