Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roody Forges

Malden,MA

Summary

Qualified Security Officer with experience maintaining safety for buildings facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Service-oriented Concierge with five years of hospitality experience and a stellar guest satisfaction record. Adept at managing guest experiences, responding quickly to guest needs, and using effective communication between departments.

Overview

1
1
year of professional experience

Work History

Security Guard (unarmed)

Minuteman Security, Inc
06.2023 - Current
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Investigated reported incidents to protect company assets.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Reported safety hazards for remediation response.
  • Surveyed property to prevent and identify vandalism or disarmed alarm systems.
  • Verified photo IDs and tickets to allow guests passage.
  • Completed incident reports to record security or loss prevention incidents.
  • Guarded restricted areas to prevent unauthorized entry.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.


Concierge / Front Desk

Minuteman Security, Inc
06.2023 - Current
  • Responded to residents requests for special arrangements or services, such as moving in, moving out, maintenance request, packages, complaints, transportation arrangements and dock
    reservations.
  • Registered and processed all guests, including both incoming outgoing guests.
  • Remained courteous, patient, and professional under any circumstance.
  • Gathered, summarized, and provided information to guests about surrounding area amenities and activities.
  • Contacted appropriate building departments to resolve resident and airbnb guest issues or concerns.

Education

DESS - Public Finance Technician

National School of Financial Administration (ENAF)
Port-au-Prince, Haiti
01.2011

MBA - Economics

Faculty of Law And Economics
Port-au-Prince, Haiti
09.2007

Skills

  • Vigilant and Watchful
  • Attentive and Observant
  • Team Player
  • Security Regulation Enforcement
  • Intrusion Detection
  • Security Team Coordination
  • Incident Reporting
  • Employee and Visitor Screening
  • Customer Service
  • Detailed Activity Logs
  • Theft Prevention
  • Verbal and Written Communication
  • Professional Demeanor
  • CCTV Monitoring
  • English Fluency
  • Active Listening
  • Data Entry
  • Restricted Area Protection
  • Reliable and Responsible
  • Honest and Dependable
  • Schedule Coordination
  • Microsoft Office
  • Team Leadership
  • Team Training
  • Adaptable and Flexible
  • Cooperative Attitude
  • Honest and Ethical
  • Security Procedures Knowledge

Timeline

Security Guard (unarmed)

Minuteman Security, Inc
06.2023 - Current

Concierge / Front Desk

Minuteman Security, Inc
06.2023 - Current

DESS - Public Finance Technician

National School of Financial Administration (ENAF)

MBA - Economics

Faculty of Law And Economics

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Roody Forges