Rookmin Kallechetty
Ozone Park
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer
Corporate Loss Prevention Associates
Queens
11.2024 - Current
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to deter theft and unauthorized access.
- Responded promptly to alarms and incidents, ensuring swift resolution.
- Maintained accurate logs of daily activities and incidents for reporting purposes.
- Inspected and maintained security equipment for optimal functionality.
- Engaged with employees and visitors to promote a secure environment.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored surveillance cameras and responded to suspicious activity.
- Assisted with crowd control during large events held at the facility.
- Provided escorts for visitors as needed throughout the facility.
- Enforced access control measures in accordance with established procedures.
Point of Sale Associate
Ideal Uniforms
Brooklyn
08.2016 - 02.2026
- Processed customer transactions using point of sale systems efficiently.
- Assisted customers with product selection and inquiries on uniforms.
- Maintained an organized sales floor for optimal customer experience.
- Handled inventory management, including restocking and tracking supplies.
- Resolved customer complaints and provided effective solutions promptly.
- Trained new associates on operating procedures and sales techniques.
- Maintained cleanliness of checkout area and other areas as needed.
- Supported team members during peak times or when short staffed.
- Provided excellent customer service to customers in person and over the phone.
- Followed all safety regulations in accordance with company policies.
- Organized merchandise displays and stocked shelves according to company standards.
- Processed customer payments accurately and efficiently.
- Cross-trained in various departments throughout the store to assist with tasks when needed.
- Assisted customers with locating items, answered questions, and provided information on product features.
- Utilized problem solving skills to resolve any discrepancies at the register area quickly.
- Recommended, selected and helped locate or obtained merchandise based on customer needs and desires.
Education
Guyana
Skills
- Regulatory compliance
- Customer interaction
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
- Situation awareness
Certification
- Current active port ID
Timeline
Security Officer
Corporate Loss Prevention Associates
11.2024 - Current
Point of Sale Associate
Ideal Uniforms
08.2016 - 02.2026
Guyana